Job description

Department: Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description: Job Summary
The Project Manager is responsible for ensuring all Ground Operations projects adhere to Department and Company methods, processes, tools and best practices for project initiation, execution, and control. This will include working with Subject Matter Experts, Project Leads, and Leadership at all levels, including across various Operational groups, to ensure the efficient delivery of assigned projects which will usually be of medium to high complexity. The Project Manager will primarily manage projects that fall within the scope of Ground Operations and Cross-Operational projects. The Project Manager sometimes will be required to set up programs and strategies related to project or program planning and execution of Enterprise objectives.
Responsibilities
Maintain, advance, and support Ground Operations and corporate PMO project management standards, practices, and governance
Ensure all potential projects undergo Ground Operations Leadership review, approval, and prioritization
Define complex project plans for Ground Operations projects and programs including scope, budget, and schedules and execute tasks defined in the project to achieve project goals
Proactively monitor risks, issues, and scope, ensuring appropriate level or priority, visibility and escalation
Continuously assess project needs and resources to complete projects on time and within budget
Proactively communicate with Stakeholders, Sponsors and Project Teams to maintain project alignment
Facilitate appropriate coordination and communication of projects/programs and deliverables across Operational departments
Lead and facilitate project meetings and presentations to Leadership
Gain buy-in for project goals and decisions across the NOC Project Team and other stakeholders
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Demonstrate and maintain a high regard for confidential and sensitive information
Advanced knowledge of project management methods, processes, tools and best practices
Possess strong written and verbal communication skills including the ability to communicate complex issues in a structured and concise manner
Ability to proactively identify and facilitate the resolution of business problems
Possess analytical skills with ability to apply a methodical and logical approach to problem solving
Ability to motivate project teams to drive projects to completion
Demonstrate flexibility and good judgement to handle multiple situations simultaneously
Ability to facilitate face to face meetings and work sessions with other departments
Ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment
Demonstrated expertise in developing and delivering presentations to large audiences including Senior Leadership Education
Required - High School Diploma or GED
Experience
Advanced level experience, seasoned and specialized knowledge in
Working on medium-large projects with experience managing all phases of large-scale programs
Developing and executing business plans and working directly with Department Leaders (VP, Directors) on complex business issues.
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job o Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must be at least 18 years of age.
Must be able to comply with Company attendance standards as described in established guidelines.
May require extended work hours per Leader's request.
Some business travel.

Southwest Airlines is an Equal Opportunity Employer.
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