Job description

Do you live and breathe customer service? Are you a seasoned manager yearning for a dedicated team of supportive leadership? Do you want to receive ongoing support in your career while making a difference in people's lives?

If you answered YES to any of the above then we want to get to know you.

FirstService Residential is now hiring a General Manager for a condominium community in Fairfax, VA.

This is a full-time salaried position complete with benefits including PTO, Health Insurance, Paid Training, Tuition Reimbursement, 401k Matching, Vacation, and a company culture that is second to none.

If you’re someone who aligns with our values and is interested in learning more, we encourage you to apply today.

Who We Are: FirstService Residential is the largest provider of third-party community association management in North America. With a presence in 28 states and 3 provinces in Canada, we deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage. More information is available at www.firstserviceresidential.com.

Requirements:

• Bachelor's degree (B.A. /B.S.) in Business or related field from a 4-year college or university, or equivalent combination of education and experience required.
• Five (5) or more years of Director level Property Management, Association Management, or Real Estate Experience
• Strong project management skills along with experience with technically complicated high-rise projects
• Excellent word processing, mathematic,s and computer skills required
• CMCA Preferred. Commitment to obtain PCAM, ARM or AMS designations or equivalent.
• Must have a valid driver's license

Responsibilities:

• Assure that the policies, resolutions and goals of the Board are carried out
• Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
• Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
• Be available to be on-call to handle after-hours emergencies
• Provide input and assist the Board with the preparation of the Association's annual budget
• Be responsible for the daily implementation of the annual budget, perform general financial management and record-keeping
• Coordinate receipt and review of invoices for services and ensure timely payment of bills
• Assist Association and In House counsel on collection matters and monitor maintenance fee accounts
• Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
• Manage bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate.
• Manage vendor relations
• Conduct regular property inspections to ensure compliance with Association Rules and Regulations.
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Attend all Board meetings
• Prepare Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of the meeting
• Coordinate activities of association professionals including attorneys, auditing firms, and engineering firms
• Act as liaison for designated committees
• Provide customer service assistance to homeowners as needed. Assist with homeowners' calls and inquiries and respond accordingly or direct to the appropriate party.
• Attend regular Membership meetings

Job Type: Full-time on-site

Salary: $65,000-$80,000 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

Work Location: One location

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Fairfax, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Community Management: 2 years (Preferred)

Work Location: In person

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