Job description

TITLE: Housekeeper/Room Attendant

REPORTS TO: Executive Housekeeper/ General Manager

SUMMARY STATEMENT

The housekeeper is responsible for upholding the company’s cleanliness standards of all guest rooms and common areas located in the hotel.

PRIMARY DUTIES AND ACCOUNTABILITIES INCLUDE BUT ARE NOT LIMITED TO:

Cleaning Responsibilities

• Change and replace all bed linens and towels.
• Sanitize and clean all rooms and restrooms.
• Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
• Vacuum/mop all floors.
• Restock all room amenities.
• Assure all rooms are set up to company standards.
• Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
• Vacuums, dust, clean public areas when scheduled

Guest Service

• Offers guests assistance whenever possible.
• Answers inquiries pertaining to hotel policies and services.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned

• Completes daily housekeeping report
• Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
• Reports any maintenance, security, or safety issues to the appropriate staff.
• Assists other staff members and departments when needed

SKILLS, EDUCATIONAL BACKGROUND, EXPERIENCE, AND REQUIREMENTS:

• Previous housekeeping experience is highly preferred.
• Ability to efficiently work under time constraints.
• Superior customer service skills.
• Ability to work with cleaning chemicals.
• Must be able to lift, push, and pull 25-50 pounds frequently.
• Able to work a flexible schedule including holidays and weekends (Saturdays and Sundays)

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location

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