Job description
The Holiday Inn Express and Suites in Cicero is currently seeking a Front Office Manager for a 71 unit property.
As the Front Office Manager, you will maximize guest experience by executing brand standards and building awareness of the hotel.
You may act as Manager on Duty in the absence of the General Manager or Assistant General Manager. Manage every day activities. Plan and assign work ensuring you have the right staffing numbers. You will need to develop your team and improve their performance through coaching and feedback.
You will be responsible for training team members to brand standards, driving a great working environment for teams to thrive.
You will assist the General Manager & Assistant General Manager in the development of implementation and monitoring of financial and operational plans for the hotel.
You will be expected to work a mix of PM/Mid SHifts, as well as Overnight/Audit Shifts
Qualified candidates must have at least 1 year of guest service experience with at least 6 Months in a supervisory or equivalent combination of education and experience. Previous experience in a hotel of similar size and complexity preferred.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
Ability to commute/relocate:
- Cicero, NY 13039: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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