Position Summary

Coordinate and organize appointments, billing, payments, medical record and other documentation to facilitate the smooth running of the healthcare environment and delivery of quality patient care. Check in patients and attend to matters involving insurance carriers, physicians and other related persons on the phone and in person.

Education, Vocational Training and Experience

High School Diploma

Knowledge of medical terminology and abbreviations

Knowledge of general administrative and clerical procedures

Working knowledge of healthcare insurance preferred

Job Specific Duties & Responsibilities

• Greet and register patients per established protocols
• Assist patients with completion of any necessary forms and documentation
• Ensure correct patient demographic information is collected and recorded
• Maintain and manage patient records
• Answer incoming calls and address inquiries
• Transfer calls and return voice mail messages
• Schedule and confirm patient appointments
• Schedule testing or procedures with outside entities
• Obtain outside medical report as required
• Collect and post payments to patient accounts
• Comply with all HIPAA regulations
• Verify insurance coverage and obtain authorization when required
• Prepare mail to be sent out
• Ensure reception area is well maintained, neat and clean
• Maintain stock of necessary office supplies
• Complete other clerical duties as assigned

Job Type: Full-time

Benefits:

• Free Parking
• 401(K)
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Front desk: 1 year (Preferred)

Work Location: Near Methodist Medical Center- Dallas