Job description

Description: JOB SUMMARY:
Responsible for greeting patients as they come in and ensuring they sign in appropriately. Verify basic demographic and insurance information with each patient. If the patient is HMO, ensure they have the correct updated referral for their visit. Check to ensure there are no large outstanding balances that require the office manager to speak with the patient prior to the appointment. Answer phones and direct calls accordingly. Schedule appointments by phone. Must be able to handle multiple tasks with ease and patience. Maintains steady and productive pace.
POSITION DESCRIPTION & DUTIES AND RESPONSIBILITIES:

• Greets patients as they arrive in the office.
• Ensures patient insurance and demographic information is current.
• Directs new patients to fill out appropriate paperwork and files it correctly in the chart.
• Ensures referral information on HMO patients is correct.
• Answers phones and schedules appointments and directs messages to the proper personnel.
• Designates on sign in sheet that chart has been put up for Medical Assistant.
• Enters demographic information in the computer.
• At the end of the day, put demographic information in designated area to mail to charge poster.
• Pull Charts for incoming faxes.
• Performs other duties as assigned.

Requirements: POSITION QUALIFICATIONS / EDUCATION & EXPERIENCE:

• High School diploma or equivalent,
• 1-2 years’ experience in a medical setting with medical terminology, medical insurance billing and computer experience preferred. Billing and coding education helpful.
• Knowledgeable of CPT, ICD 10 codes and Athena helpful.
• Excellent oral, written, organizational skills with ability to be flexible and deal effectively with staff, physicians and patients.
• Must type efficiently and accurately utilizing a computer keyboard. Handles interruptions and unpredictable situations.
• Must demonstrate good judgment in regard to confidentiality policy.

PHYSICAL DEMANDS: Must be able to walk, stand and sit intermittently. Upon occasions be able to assist in properly moving a patient. Be able to lift up to 30 pounds. May need to push or pull medical equipment. May have to stoop, bend knees and/or reach. Must be able to use the keyboard on a computer. Phone work required.
ADDITIONAL QUALITIES: Develops and maintains good relationships with co-workers. Demonstrates good judgment when dealing with sensitive issues. Supports organizational and department goals. Contributes important information. Dresses appropriately for position. Maintains a high degree of dependability.
EEO STATEMENT:
One of the greatest assets of MSPB is the ethnic, cultural, and social diversity of its employees. MSPB takes great pride in the diversity and values and respects of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.
The above statements are intended to describe the general nature and level of work to be performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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