Front Desk / Caregiver Coordinator

Full Time
Fairbanks, AK 99709
Posted
Job description

Pay starts at $18 per hour
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We are looking for a Front Desk / Caregiver Coordinator to oversee all aspects of
the Caregiver Coordinator practices and processes. What is a Caregiver
Coordinator? To us, a Caregiver Coordinator is the go-to person for all employee-
related issues. This means that your Caregiver Coordinator duties will involve managing activities such as, recruitment, employee relations, performance
management, training & development, and talent management. The job of
Caregiver Coordinator is important to business success. People are our most
important asset and you’ll be the one to ensure we have a happy and productive
workplace where everyone works to realize our established mission and objectives.
Promoting corporate values and shaping a positive culture is a vital aspect of a
Caregiver Coordinator. Job description and specification. Must be 18 years of age.
Have a valid driver’s license with proof of insurance and reliable transportation.
Experience Preferred. However, we are willing to train the right person.

Responsibilities

  • Assist with employee relations by addressing demands, grievances, or other issues with caregivers.
  • Manage the recruitment and selection process for all newly hired Caregivers.
  • Develop and monitor overall Caregiver Coordinator strategies, systems, tactics, and procedures.
  • Nurture a positive working environment.
  • Oversee and manage a performance appraisal system that drives high performance.
  • Assess training needs to apply and monitor training programs.
  • Ensure legal compliance for the company and the caregivers.
  • Perform Meet and Greets with Caregivers and provide hands on training in how to care for each individual clients needs.
  • Handle workman’s Comp and Unemployment processes.
  • Managing the schedules Answering phone calls and route the call to different departments
  • Check attendance and notate in the system any shift changes or attendance/policy issues
  • Resolve last minute schedule changes
  • Cover emergency or last-minute shifts
  • Help with creating new client and caregiver folders
  • Deal with callouts and fill-ins
  • Send out mass messages to caregivers about available shifts Match clients and caregiver needs, schedules and level of care
  • Coordinate with the caregiver training department
  • Coordinate with the HR/recruiter specialist to receive new caregivers after onboarding and orientation.
  • Create badges, take pics and set up profiles for new caregivers and check that profiles are updated and correct

Skills

  • Proven working experience in the Home Care industry
  • People oriented and results driven
  • Knowledge of Home Care Management
  • Ability to architect strategy along with leadership skills
  • Excellent active listening, negotiation, and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • In-depth knowledge of labor law and HR best practices

Job Type: Full-time

Job Types: Full-time, Contract

Pay: From $18.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Caregiving: 1 year (Preferred)

Work Location: One location

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