Job description

SUMMARY

Front Desk Billing Receptionist for the Urgent Care Center will process the customers payment transactions, handle all front desk tasks, manage account payables, releasing invoices, and immediately resolve account discrepancies.

Duties & Responsibilities:

• Manage account balances to discover outstanding debts or other inconsistencies.
• Answer incoming calls and emails to the Urgent Care Center.
• Collect all information needed to calculate bills receivable (order amounts, discount rates etc.).
• Check the data input in the accounting system to ensure accuracy of final bill.
• Issue invoices and bills and sent them to customers through various channels (mail, e-mail etc.).
• Issue customer account statements periodically or whenever necessary.
• Receive payments through various methods (cash, online payments etc.) and check for credibility.
• Send reminders for payments and contact customers when assigned
• Update accounting records with new payments, balances, customer information etc.
• Answer questions and handle complaints from customers regarding bills.
• Report on activity to upper management.
• Adherence to laws and confidentiality guidelines.

Qualifications:

● Bachelor’s degree preferred

● 3+ years of experience medical billing.

● Proficient in MS Office Excel, and managing billing software

Job Type: Full-time

Pay: $24.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Washington, DC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ICD-10: 1 year (Preferred)

Work Location: In person

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