Job description
We are looking for a professional with a friendly attitude and the ability to multitask to serve as our company’s front desk receptionist. In this position, you will greet guests entering the building and help direct them where they need to go. In addition, you’ll be responsible for answering and managing the phones. We are a large company with multiple offices in the building, and the job can be fast paced with little downtime. You will work a set schedule that’s free of weekend and evening hours. We also offer great benefits and vacation time from the moment you start working. We pride ourselves on providing a safe and welcoming atmosphere.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure.
- Answer a multiple line phone system, manage calls by routing them to the proper extensions or leaving messages for the healthcare providers.
- Provide basic and accurate information in-person and via telephone/email.
- Maintain the reception area, keeping it clean and free of clutter.
- Handle filing and data entry as requested.
- Maintain office security by following safety procedures and controlling access via the reception desk
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills.
- Be able to prioritize workload while remaining flexible.
- May be required to work overtime to meet tight deadlines
- Highly motivated and able to work with multiple teams simultaneously.
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
- Performs other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- The company reserves the right to add or change duties at any time
EDUCATION and/or EXPERIENCE
- Minimum Education: High School Diploma or equivalent substitute.
- Proven work experience as receptionist, front office representative or similar role.
- Ability to be resourceful and proactive when issues arise.
- Professional attitude and appearance.
- Hands-on experience with office equipments (e.g. fax machines and printers)
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