Job description

Pullman Vision Source, an independent optometry practice in the heart of downtown Pullman, is hiring a Front Desk Associate/Medical Receptionist! Our ideal hire is a charismatic and dynamic individual who wants to make a difference in the lives of our patients and friends by helping them achieve the best vision possible.

While we would love someone familiar with the workings of a health care office, we realize the best candidate may not be the most experienced, so even if you don’t have health care or eye care experience, please apply. We are more than happy to train the right person! Your personality, work ethic, and ability to learn are key.

Primary responsibilities include:

• Providing exceptional patient care in person and over the phone by appointment scheduling, facilitating the check in and check out process, and being knowledgeable of office fees and policies
• Maintaining patient charts with up-to-date demographic information, sending and processing electronic paperwork
• Managing office flow and keeping the front office neat and tidy
• Verifying insurance eligibility and communicating benefits to patients when questions arise
• Monitoring faxes and our general email
• Assisting and supporting the doctors and other staff with administrative duties as necessary

Successful candidates will be able to demonstrate the following:

• Detail oriented
• Works well with a team in a busy environment
• Tech-savvy
• Strong work ethic with the ability to work with minimal supervision and make independent decisions that align with the practice’s morals
• Reliability
• Ability to troubleshoot problems as they arise, providing solutions and/or escalating to the appropriate personnel when necessary
• Ability to learn quickly on the job and implement professional feedback to their advantage

Benefits for full time employees include health insurance, PTO, paid major holidays, and in-house vision care. Starting pay range is $17-$22 an hour DOE.

To apply for this job you must include a cover letter, resume and three professional references and complete Indeed skills assessments noted below.

See pullmanvisionsource.com for more information about us.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
We follow CDC and WA State Department of Health guidelines for healthcare facilities which require masks to be worn in the work place. All employees are required to be fully vaccinated against COVID-19, including boosters.

Education:

• High school or equivalent (Required)

Experience:

• Healthcare: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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