Job description

The Courtyard Marriott Marathon is looking for motivated and passionate candidates to join our amazing Guest Service Team.

We may have opportunities to interview and hire SAME DAY or Next Day after submitting your application! If you are ambitious and local you we might be a great fit for you. We'd love for you to complete the application and schedule an interview with us today!!!

General Responsibilities:

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications (Essential):

• High school graduate.
• Ability to compute accurate mathematical calculations.
• Ability to clearly and pleasantly communicate in English with guests/visitors, management and co-workers to their understanding, both in person and by telephone.
• Ability to provide legible communication and directions.

Qualifications (Desired): * Some college or training in hospitality industry.

• Previous experience as Front Desk Agent.
• Fluency in a second language, preferably Spanish.
• Knowledge of computers Skills:

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.
• Ability to focus on guests' needs, remaining calm and courteous
• Ability to sell available rooms, and input and access information into hotel systems.
• Ability to ensure security and confidentiality of guests.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Marathon, FL 33050: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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