Job description

Come join our FCM Family!

Currently offering full-time, part-time, and seasonal jobs.

The guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area which may be of particular interest to the guest. Appearance must be neat and professional at all times. The guest service rep should be caring, friendly and prepared to listen and respond to the guests' needs and/or inquiries. They must immediately make eye contact with and acknowledge the guests' presence upon arrival while showing the guest respect throughout the conversation. They must complete the check in/check out process quickly and efficiently.

**This is a brief summary of anticipated job duties. Upon interview a more detailed job description will be available.**

About us

FCM Hotels, Inc. is a creative, energetic, and passionate company, dedicated to the highest standard of service and quality in the hospitality industry. Since 1989, FCM Hotels, Inc. has built a reputation in the industry for developing and operating hotels with an emphasis on quality and a focus on long-term financial success. The Company was created on the philosophy and vision should be aligned with its' ownership values and expectations, focusing on financial success through providing excellent customer service and high-quality accommodations. This philosophy created a management culture that has proven very successful.

At FCM, we strive to be the employer of choice. We work to create an environment where each team member can achieve their full potential, and in doing so, directly impact the growth and success of our hotels. The people within our organization represent the values, priorities, philosophies, and ethics of not only themselves, but also the hotel, ownership, and FCM.

www.fcmhotels.net

Job Types: Part-time, Full-time

Pay: $10.00 - $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Work Location: One location

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