Job description

Do you have a passion for hospitality? Fairfield Inn & Suites is looking for a professional, highly motivated, and friendly individual who loves serving and working with others.

Hotel Front Desk Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and by phone
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.
• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements:

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Must have flexible hours

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Evening shift
• Overnight shift

Ability to commute/relocate:

• Waterloo, IA 50702: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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