Sylvan Learning is a franchise organization and is the leading provider of tutoring to students of all ages, grades and skill levels with more than 700 centers located throughout North America.

At Sylvan, we are building academic confidence, igniting intellectual curiosity and inspiring the love of learning. We believe education is everything. A child’s future depends on a solid education and a love of learning. We teach our students how to learn, so they build confidence and develop the skills needed to achieve success in school and beyond.

Making sure learning clicks for each child isn’t always easy, but it’s exactly what we love. When you choose Sylvan as a career, you join a group of caring, bright and motivated people who share a passion for making learning personal and inspiring kids to thrive. Join us in changing lives!

Are you an energetic, flexible team player with a positive attitude and willingness to go beyond the scope of the job to help your community meet its objectives? Are you looking for the job flexibility of a hybrid-remote role and are excited at the idea of traveling to Sylvan locations near you? Are you looking for a Company where you can grow and develop your career while building a skillset that will last a lifetime?

Then we want you!

Sylvan is looking for a Franchise Business Consultant for it’s Southwest Region. As a Franchise Business Consultant (FBC) for Sylvan Learning, your role is centered around serving franchisees in Texas, Oklahoma, New Mexico, and Arizona grow and be successful in operating their business(es). You will act as the liaison between Franchisees and Franchisor with regards to performance and accountability. Sylvan FBCs have the unique opportunity and responsibility to be involved with every aspect of the Sylvan business; including Technology, Education, Product Development, Finance, and Legal.

As a Successful Franchise Business Consultant, your duties and responsibilities will include:

• Providing strategic operational support in the areas of customer service, revenue growth, sales, marketing, profitability, management, and quality control.
• Coaching and leading Franchisees and their teams regarding sales goals and accountability towards those goals, providing coaching and resources at every step.
• Executing in-person and remote training related to sales and new/updated processes and other key initiatives as they arise.
• Onboarding franchisees using Sylvan’s multi-channel Certification approach.
• Influencing Franchisees to adopt best practices, new technologies, and success behaviors through effective communication and explanation of the benefits of these programs and behaviors.
• Coordinating with additional company resources to support franchise growth and profitability.
• Conducting Quality Assurance Reviews (QAR) to ensure compliance to the Sylvan License Agreement, Operations Manual and growth initiatives to maximize center and territory performance.
• Communicating corporate initiatives and specifications.
• Accurately documenting all communications related to franchisee interactions.
• Collecting best practices from the field and communicating them to the Corporate team.
• Collecting and sharing feedback from Franchise operations to the Corporate Team.
• Performing site evaluations which includes brand standards and relocation assistance.
• Additional duties as required.

We require:

• Bachelor’s degree plus a 3-5 years of multi-unit operations management experience
• Previous Franchise management experience or equivalent preferred
• Demonstrated high-level of accommodation and flexibility to work in a fast-paced environment of constant change
• Proven track record of driving revenue, profitability, and of meeting operational goals
• Strong relationship building and influencing skills as well as excellent problem resolution skills
• Exceptional written, verbal, and consultative communication skills with the ability to influence, coach, and motivate
• Strong analytical, problem solving and time management skills
• Motivated, self-manager with strong team orientation
• Knowledge of Sylvan programs and systems preferred
• Must demonstrate a high-level of accommodation and flexibility to work in a fast-paced environment of constant change; able to perform well under pressure with deadlines
• The ideal candidate will be well organized and confident to work independently but also a strong team player
• Demonstrated ability to effectively communicate with all levels of the organization
• Desire to consistently grow and develop your career

Travel Requirements:

• This is a full-time, hybrid remote role that can performed in either Texas or Oklahoma
• Ability to travel up to 25%; focusing on the Southwest region

What you get in return:

As a Sylvan team member, you’ll work in a fast-paced environment and make an impact on our business contributing towards the success of our company! Our total rewards package includes:

• Competitive market-pay based compensation
• Flexible, Hybrid scheduling
• Comprehensive benefits plans to include, medical, dental and vision plans for full-time employees and a generous PTO package
• Paid Parental Leave Program
• Company paid life and short-term disability
• Tuition reimbursement eligibility
• 401(k) plan with discretionary match
• Fun Company Culture, with monthly employee engagement activities, that empowers team members and rewards outstanding performance
• Additionally, through on-the-job training and learning opportunities, you can develop your career at Sylvan and succeed with us in future roles!

If you want to be a part of an inspired organization that believes in fostering knowledge and confidence in children, improving the lives of thousands of families every day - apply today, and don’t let this opportunity pass you by!
EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)