Job description

Naumann/Hobbs is looking for YOU to fill our Equipment Training Instructor position for our Phoenix, AZ location.

We are the largest Material Handling Equipment Company in the Southwest. Naumann/Hobbs Material Handling, Inc. sells, rents, services, and supplies parts on an extensive line of material handling products. We are a staple in the Valley with almost 70 years of business experience and over 100 million in annual sales.

Position Summary:

The Equipment Training Instructor will be responsible for Developing and maintaining a rigorous and thorough training program for employees and customers on Crown specific equipment.

Essential Functions & Responsibilities:

• Conduct PIT* (forklift) Training Classes on Crown forklifts to consist of full training class or subparts (refresher or evaluation only) for internal Techs/Operators or customers.
• Conduct MEWP* (aerial or scissor) Training Classes on Crown lifts to consist of full training class or subpart (familiarization or evaluation) for internal Techs/Operators or customers.
• Conduct Train-the-Trainer sessions for PIT or MEWP for internal Techs/Operators or customers.
• Should attend factory training from manufacturer to stay current with knowledge and certs.
• Maintain training materials (not limited to online LMS, digital, DVD or other media, slideshows, training manuals, workbooks, handouts, testing materials, etc.).
• Update training programs to reflect changes in OSHA regulations.
• Learn and be able to train on new equipment/models (keep up with product features and tech).
• Must be willing to travel to customer and branch locations.

Administrative Responsibilities:

• Maintain documentation (class records, internal operator certification, customer proof of training).
• Generate wallet cards, certificates, and Notices of Completion.
• Customer billing (generate document and obtain payment information).
• Customer Payment follow-up (collection of payment and disputes).
• Schedule and book classes.
• Maintain Operator Training log for all associates- Scheduling classes to ensure that everyone is certified as required by law (in all locations).
• Assist the other manufacturer trainer as needed.

Competencies Skills and Abilities:

• Microsoft Office skills including Word, Excel, PowerPoint, and Outlook.
• Excellent project management skills.
• A high attention to detail.
• An ability to complete difficult tasks under tight deadlines.
• Good time management and the ability to multitask.
• The ability to maintain composure when dealing with difficult personalities and/or situations.
• A desire to work in a fast-paced environment.

Education & Experience:

• Technical Certification on PIT equipment
• Technical Training Certification
• PIT Certification
• Industry experience
• High School Diploma or equivalent
• Some college preferred

Physical Demands & Work Environment:

The physical demands of the job described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform them.

While performing the duties of this job, the employee is required to:

• Talk and hear for extended periods of time.
• Ability to see computer screens and documents and read and synthesize the information and data.
• To sit for extended periods of time.
• Speak to multiple people at once.
• To frequently stand for periods of several hours but able to take sit breaks periodically.
• The employee is required to walk, stoop, kneel, crouch and lift/move up to 75 pounds.
• The employee is required to regularly use hands to type and use a computer use hands to type on a computer keyboard.
• Must be physically able to walk client sites (e.g., warehouses, distribution centers, etc.), operate and demonstrate equipment (e.g., fork-lifts) to customers and related

Naumann/Hobbs is an Equal Opportunity Employer. Hiring is contingent upon successful completion of our background and drug screening check.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
N/A

Ability to commute/relocate:

• Phoenix, AZ 85040: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Forklift: 5 years (Preferred)
• Lift Truck: 5 years (Preferred)

Work Location: One location

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