Job description

Foreclosure Manager/Supervisor

Job Description

We are an established law firm that represents Plaintiff’s in foreclosure actions and are looking to hire a foreclosure manager and/or supervisor to join our team. We are located in Deerfield Beach and offer competitive pay and benefits.

· 2+ years of management experience leading a team.

· Comprehensive knowledge of mortgage documents, title reports, appraisals, credit reports, and legal terminology.

· Ability to work under minimum supervision and manage tight deadlines.

· Strong communication and organizational skills.

· Facilitate interviewing of additional legal specialist as needed.

· Lead technology initiatives relate to the firm's system utilized for the default servicing functions.

· Manage and perform oversight of daily operations including all stages of the legal process and client requirements.

· Daily communications with staff to confirm production is completed timely and accurately and to plan for resource shortages when necessary.

· Work closely with other internal areas that have a direct impact on the manager’s areas of responsibility.

· Ensure continuous improvement of both internal (firm) and external (client) key performance indicators.

· Provide clients with exceptional customer service.

· Create and implement initiatives that improve performance, efficiency, quality of the operations, reduction in costs and increase in revenue.

· Performance monitoring/QA of both processes and staff.

· Strengthen the organization by performing ongoing professional development of staff via mentoring, motivating, coaching, and training.

· Develop best-in-class practices that continuously enhance the client experience and drive business objectives.

· Swiftly identify cause and cure of any negative performance trends.

· Facilitate client calls to review performance, trends and improvement suggestions in a collaborative manner that allows for an ongoing strong partnership and a continued future of shared success.

· Review, monitor, track and update SOPs for all positions as/when necessary.

· Attend and contribute to management meetings.

· Collaborate with team, peers and management to drive improvements and steps necessary to achieve strategic plans.

· Daily, weekly and monthly monitoring of goals and key drivers and take necessary employee corrective action when controllable defects discovered.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Outside sales: 1 year (Preferred)

Work Location: One location

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