Position Summary:

To provide prompt, quality service in an efficient manner to all employees, visitors, and guests.

The Healthcare Host/Hostess is responsible for effectively communicating with patients, staff and guests of the hospital to ensure accuracy and timelines of patient meal trays and floor stock. Major responsibility includes delivering meal carts to patient units, aiding in the meal set-up at bedside, preparing and stocking the nourishment area and accurately operating technical equipment. The Healthcare Host/Hostess will be responsible for sanitation activities, including dishware, equipment cleaning and other related tasks. In addition. The general responsibilities of the position include those listed below, but Management may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities:

• Deliver carts to the correct floor or patient area.
• Serves trays to patients and determines if they need anything else.
• Assists customers with opening containers and cutting food when requested.
• May be required to restock other beverage areas.
• May take orders in a room service environment.
• May assemble and deliver patient trays in a room service environment.
• Replenish floor stock.
• Complies with all HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training and hazard assessments.
• May perform other duties and responsibilities as assigned.

• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule helpful.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.
• Attends work and shows up for scheduled shift on time with satisfactory regularity.

Experience/Knowledge:

• High School diploma, GED, or equivalent experience.
• 0 to 1 year related work experience.

Skills/Aptitude:

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to use a computer.

Position Requirements:

• Must be at least 18 years of age.
• Previous food service experience preferred.
• Must be able to read, write and speak English.
• Must be able to follow directions.
• Within 30 days of employment, must complete & provide one of the following certificates/license – Food Handler, Serv Safe or IL Department of Public Health license.

Our benefits package includes:

• Free membership to our on-campus fitness center
• A 401k plan with employee match