Job description
RESPONSIBILITIES:
- Inventory / Asset Management, boxing, unboxing devices, recording information in spreadsheets.
- Deployment of desktops/laptops/end-points.
- Installation and configuration of software.
- Moves, adds/changes and-or relocations of computer hardware.
- Diagnosis and removal of malware (viruses, spyware, etc.).
- Enter, retrieve, forward, edit, and close service tickets using client ticketing systems.
- Document and update project documents and spreadsheets.
- Unbox-image-configure new computing devices or reconfigure existing devices.
- Install and integration computing devices; computers, printers, access points, monitors, projectors, etc.
- 1-2 years experience with hardware deployment.
- Proficient with Microsoft Office Applications and the Internet.
- Excellent customer service skills.
- Skilled with organization, decision making and time management.
- Ability to work independently and as part of a team.
- Strong knowledge of Windows operating systems.
- Knowledgeable on software installations.
About Custom Computer Specialists:
Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business! Expressed simply in our tagline – Right People, Right Results, Right Careers! – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
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