Job description

Needs to have experience using or repairing process analyzers, Gas Chromatography or Mass Spectrometry equipment

- Must be willing to travel 50% - 90%

- Territory: South and Gulf Coast but may also travel to other states as needed

Training provided

- Base pay plus overtime, annual bonus and annual pay raises

- Car/gas allowance or company vehicle (discussed further in interviews)

- Excellent health benefits, 401k, PTO, and company holidays

Perform installation, routine maintenance, troubleshoot, repair, calibrate and testing of electronic instrumentation and related electromechanical equipment used in the Gas Chromatography (GC) and Elemental analyzers in the Petro-Chemical industry in major refineries and independent laboratories according to ASTM methods; or perform in‑house repairs. Position requires up to 90% travel to customer locations, primarily throughout the “South” US territory, which primarily includes most states Kansas, Missouri, Oklahoma, Arkansas and Louisiana. Must reside in Houston or any state in this territory.

ESSENTIAL TASKS & DUTIES:

• Provide field service support, which includes but not limited to, Installation, Preventive Maintenance, Calibration, Validation, basic troubleshooting and breakdown repairs on PAC’s Gas Chromatography and Elemental product lines

• Service may be performed at customer site or in-house.

• Provide telephone support as needed, perform regular maintenance, calibrate and validate, and check sensing, measuring, and recording instrumentation and circuitry, testing and verification of all functions of said equipment used in laboratories, according to characteristics of equipment under test, and capabilities of procurable test apparatus.

• Operate GC and Elemental analyzers test apparatus during test cycle to produce, regulate, and record effects of actual or simulated conditions such as flash point, distillation, cold properties, evaporative loss, viscosity, vibration as well as other physical properties testing and/or determine through testing methods an elemental diagnosis such as quantity of sulfur, nitrogen, fluoride, etc.

• Use computerized equipment, test equipment, and software to perform testing functions

• Must be able to manage inventory assigned for repairs to ensure accuracy of individual and main warehouse. To ensure inventory is properly documented for transfer before and after assigned service call.

• Maintain knowledge of product specifications as assigned. Continue to expand product specification knowledge base.

• Promote good customer relationship through professional communication and customer service attitude

• Observe essential safety policies and procedures within Company and at customer sites at all the times

• Assist with related special projects, as required

• Responds to change productively and handles other duties as required

QUALIFICATIONS:

Education & Experience: Associate’s degree (A.A.) or Technical degree from two-year college or technical school with 5+ years of experience with GC or Elemental analyzers and software, in the process automations/instrumentation/analytics industry (or similar), or equivalent combination of education and experience.

Knowledge & Skills:

• Strong problem-solving/ hands-on troubleshooting skills

• Previous ability to successfully interact with customers

• Proficiency with computer tools, including ERP applications

• Solid working knowledge of industrial service field

• Excellent analytical and organizational skills

• Excellent team player / collaboration skill

Other Requirements:

• Significant travel required for field service roles. May require international travel.

• Current driver' licenses.

• Passport to be provided at company expense when required.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Houston, TX 77002: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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