Job description

Wondering what’s within Radiometer? Take a closer look.

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Field Service Engineer for Radiometer is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being.

This position is part of the Service Organization in Raleigh, North Carolina and will be remote, travelling a territory in and around the North Carolina area. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Field Service Team and report to the Sr. Area Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Radiometer equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization — read on.

In this role, you will have the opportunity to:
Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures in a timely manner.

Build and maintain positive customer relationships. Reviews solutions with customers; discusses needs and ensures a safe operation situation.

Maintain a field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site and in the company vehicle.

Develop positive partnerships with Sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts.

Attend and participate in sales presentations within your own region.

The essential requirements of the job include

One-year FSE or related experience – prefer medical field

AS – Technical Associates Degree or Electronic Technology Diploma and/or Military experience

Basic troubleshooting experience in: Electromechanical, Networking or IT system upgrades.

Have a current driver’s license and a clean driving record for the last 3 yrs., moves equipment up to 50 pounds.

It would be a plus if you also possess previous experience in:

Proficiency with analyzer network/connectivity setup and support directly to Laboratory Information System/Health Care Information systems.

Preferred Comp TI A+ certification.

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

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