Join our fast-growing team to enable the future of single cell biology! Namocell, a Bio-Techne company, is a leading provider of high-performance single cell sorting and isolation platforms. Our proprietary microfluidic-based single cell platforms simplify and empower a wide range of life science research and clinical applications, including single cell genomics, cell line development and engineering, CRISPR, antibody discovery, rare cell isolation, single cell mass spec and synthetic biology.

You will be the primary scientific and technical interface for Namocell’s KOLs and customers. Responsibilities will include assay development, conducting system usage trainings for customers, providing experimental design, data analysis, and customer support. You will be a key driver to rapid adoption, customer success and scientific content with Namocell’s technology and products.

This position is based in the Greater Chicago area. Candidates must be currently based in this area or willing to relocate to this area. The territory this FAS will be responsible for includes ND, SD, NE, MN, IA, MO, WI, IL, MI, IN, OH. This position requires 20% travel, with 10% being overnight travel.

Responsibilities

Communicate:

• Serve as the technical account manager, acting as the point of contact with KOLs and customers.
• Keep customers apprised and trained on advancements in Namocell technology.
• Coordinate and perform customer trainings and demonstrations.
• Identify, document and communicate customer feedback to management.
• Contribute to application notes, white papers and other scientific documentation, and help to expand customer support content.

Connect:

• Engage in scientific discussions and partnerships with KOLs and customers as they develop their research utilizing Namocell technology.
• Participate in and conduct scientific presentations at trade shows, seminars and symposia, and engage with thought leaders.
• Create and maintain successful working relationships with customers.
• Gather and deliver customer feedback, communicating customer use cases.

Support:

• Troubleshoot issues relating to user technical skills and experimental design to drive customer success with Namocell products.

Desired Skills and Background

• Ph.D. or postdoc in Biology, Bioengineering, Biochemistry, Genetics, Biomedical Engineering or related fields.
• At least 3 years of mammalian cell culture experience, and at least 5 years of lab experience in cell biology, genomics or genetics.
• Hands on proficiency with common cell biology bench techniques especially mammalian cell culture; cell sorting experience is a plus.
• Broad knowledge of cell biology and genomics. Single cell laboratory experience is a plus.
• Self-motivated, go-getter and team player.
• Excellent organizational and analytical skills.
• Strong communication skills. Outstanding presentation and training skills.
• Committed to providing outstanding customer support.

Why Join Bio-Techne:

• We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!
• We invest in our employees’ financial futures through 401k matching and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Where permitted by applicable law, candidate must have received or be willing to receive an FDA authorized COVID-19 vaccine by date of hire to be considered for this position.

Bio-Techne is an E-Verify Employer in the United States.