Job description

Event Staff

Who we are:

Binbox Inc. is an innovative technology company that is revolutionizing short-term storage solutions for people on the go. Any customer using their cellphone and our Binbox app (iOS and Android) can locate, rent a locker space, and store their items safely and securely for the duration of their event. Most importantly, our mission is a friendly and seamless customer experience. Binbox is growing fast and is emerging in multiple markets, including office spaces, sports venues, and arenas.

What will you be doing:

• Handle multiple customers at one time while ensuring our product is up to standard for each event.

• Set-up and tear down of rental space to include moving lockers, covering and uncovering lockers (tarps), setting up 10x10-10x20 tents, tables and chairs.

• Visually inspect and test machinery to detect malfunctions. Communicate equipment problems to the product manager as needed.

• Perform maintenance such as changing batteries,adjusting locker doors and adjusting locks.

• Helping customers navigate to the locker area creating traffic flow for ease of entering and exiting the space

• Provide positive, proactive support to customers who are scanning the QR codes and downloading the Binbox app and completing rental transactions.

• Work independently or with a team depending on the size of the event.

• Ensure nightly reports and logs are up to date before closing out the event.

• Must be able to work afternoons, evenings and weekends and 80% of the venue event schedule

Who you are:

• Ability to test, troubleshoot and use tools to repair product

• Proactive and positive customer-facing skills.

• Technical familiarity with downloading iOS and Android app technology in order to problem-solve and assist customers with rental transactions.

• At least 18 years old.

• Flexibility to remain onsite outdoors until event responsibilities are concluded, some events may run longer than scheduled.

• Ability to lift 50 pounds on your own and walk and stand for extended periods of time.

Preferred Experience:

• Previous maintenance experience

• Previous customer service experience

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• How many years of customer experience do you have?
• Are you at least 18 years old?
• How many years experience of basic maintenance repair skills do you have?

Work Location: One location

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