Job description

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Mecklenburg County Department of Social Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

The Economic Services Division of DSS administers federal and state-mandated programs for eligible families. ESD administers programs including Food & Nutrition Services, Work First Family Assistance, Work First Employment Services, Medicaid for Family & Children, Adult Medicaid, Energy Assistance, and Emergency Assistance programs.

The Assistant Division Director position provides leadership and oversight for the Economic Services Division (ESD) and operational leadership team. This position is responsible for the delivery of services which address the changing demands and needs of client populations in ESD.

The ESD Assistant Division Director assists the Division Director in overseeing and coordinating federal and state mandated programs for eligible individuals and families. This position requires an in-depth understanding of the field concepts, principles, and program offerings as it relates to Food & Nutrition Services, Medicaid, North Carolina Health Choice and Work First Family Assistance, Energy Assistance and Employment Services.

This position is responsible assisting the Director in internal operations including personnel, space, logistics of major events, policy development, assuring compliance with regulations and assuring services are properly provided daily. This position requires collaborative work both internally within the County and externally with system partners to improve outcomes for children and families. The ESD Assistant Division Director must also keep abreast of best practices in the field, state and national trends and changes in policies and practices within the state and nationally.

The ESD Assistant Division Director represents the Division Director at the Department of Social Services Senior Executive Team in the absence of the Division Director and works in partnerships with other members to provide leadership and strategic planning. The ESD Assistant Division Director may also serve on various committees, workgroups and initiatives centered on needs of program beneficiaries both internally and externally to the Division.

Minimum Qualifications

Experience: Minimum of six years of directly related experience with progressively responsible management experience and two years of management experience.

Education: Bachelor's degree in a related field

Combination of relevant education and relevant experience accepted: Yes

Licenses and Certifications

· May require a valid North Carolina or South Carolina Driver's License

Preferred Qualifications

· Knowledge of federal and state policy related to the delivery of public assistance programs to include: Food & Nutrition Services, Energy, Work First, and Medicaid in North Carolina.

· Demonstrated ability to conduct data analysis and implement large scale change and process improvement with service delivery in a social service setting

· Degree(s) in human services, public administration, or business administration

Job Type: Full-time

Pay: $87,030.00 - $108,788.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Management: 6 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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