EPIC Users and Security Application Specialist

Full Time
Houston, TX
Posted
Job description

UTHealth Houston is looking for an Epic Users and Security Analyst with preferred certification in EPIC Security or comparable user account experience in a clinical or academic environment. Must be well-versed and have a working knowledge of User Provisioning and the Physician onboarding process. This analyst will assist in special projects, such as application go-lives, upgrades, enhancements, and assist staff as required. They will participate in the planning, development, and deployment of Epic access control standards and processes into production. You must be able to develop and maintain supporting documentation and procedures for these processes. You will be responsible for the ongoing design, build, testing, validation and support of any and all assigned Epic Security modules across the UT Physicians health care system. You will also work with operational stakeholders and IT technical staff to troubleshoot Epic Security system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. This employee works with end users to help communicate improvements needed for business processes and contribute directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective.


This is a full-time position that is eligible for all UTHealth benefits including medical health coverage and participation in a penstion plan run by the State of Texas. This role can be a remote position, but employees must reside in the state of Texas within three months of accepting an offer of employment with us.


What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees
  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
  • The longer you stay, the more vacation you’ll accrue!
  • Longevity Pay (Monthly payments after two years of service)
  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

  • Free financial and legal counseling
  • Free mental health counseling services
  • Gym membership discounts and access to wellness programs
  • Other employee discounts including entertainment, car rentals, cell phones, etc.
  • Resources for child and elder care
  • Plus many more!

Position Key Accountabilities:

1. Obtains and maintains expertise in the support and optimization of assigned Epic Security module(s).
2. Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes, and analysis of new functionality of applications.
3. Reviews, builds, tests and implements new functionality via System Upgrades and Special Updates.
4. Works and manages multiple tasks with guidance/assistance.
5. Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines mitigation plan for resolution with minimal guidance.
6. Assists in the development and documentation of internal procedures to use in conjunction with Epic applications.
7. Meets build deadlines as communicated by Application Director.
8. Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system.
9. Performs unit testing of application configurations and build in appropriate non-production environments, to identify defects and create resolution plans accordingly.
10. Participates in the creation of relevant and meaningful test scripts for application, integrated, and end user acceptance testing.
11. Performs testing in a structured manner, follows any defined test scripts, and documents results.
12. Follows established guidelines for system change control.
13. Creates and maintains documentation for change management.
14. Collaborates with peers to ensure process design, interface development, testing, and end user training are performed to quality standards.
15. Performs basic project management activities for the development and implementation of system changes and small projects with minimal guidance
16. Develops applications specific reports; provides technical specification and assistance to report developers as needed.
17. Performs other duties as assigned.

Certification/Skills:

Prefer applicants who already have certification in Epic Users and Security


Minimum Education:

Bachelor’s degree in computer science, business or a related discipline; equivalent years of related experience in health care or information technology will be considered in lieu of education requirement


Minimum Experience:

Two (2) years of experience in a health care related field required. Large scale health care systems planning and implementation experience on application software products preferred.


Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.


Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

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