Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

CareerSource Central Florida (CSCF) curates local talent for high demand industries, meeting local business needs and cultivating growth and prosperity for the Central Florida community. Whether through job placement, training and certification programs, or higher education, CSCF partners with Central Florida businesses, colleges, and universities to meet industry needs and connect career seekers with local opportunities.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Career Consultant (Employment Security Representative I, ESR I) will provide customer service in the CareerSource Central Florida center to career seekers to advise of services and programs, referring to employment and training opportunities.

The Difference You Will Make:

Together DEO and CSCF helps change people’s lives, transform businesses, and create deeper prosperity for our community. Both DEO and CSCF, strive to maintain a purpose-driven company culture that values integrity, innovation, and fun. Staff and community partners exemplify high standards of leadership and share a common vision for inspiring people, transforming businesses, and elevating the Central Florida community.
You will connect workers to jobs and businesses to talent. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future. DEO is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

DEO encourages its employees to constantly innovate and seek efficiencies. CareerSource Central Florida’s Professional Development Team will provide comprehensive onboarding, along with ongoing trainings via various platforms. In accordance with DEO’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and

healthy communities.

• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of

work.

• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Central Florida is a thriving, diverse community and continues to grow attracting development and new business. In Central Florida you will enjoy enviable weather to coincide with a multitude of events including entertainment and outdoor activities. You will have access to world class health care and education. Enjoy small town living with close proximity to Orlando.

Central Florida is:

• Known for its proximity to beautiful beaches, theme parks, hotels, dining, museums, arts, music and natural resources (https://www.visitflorida.com )
• Home to major college campuses, University of Central Florida, Seminole State College, Valencia College and Rollins College.
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!
* State Group Insurance coverage options+ * Retirement plan options, including employer
(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)
* Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits
* Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts
* Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided
* Career Growth * Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.
• We care about the success of our employees. • We care about the success of our clients.
• We are always improving our technology, our tools, our customer’s experiences and ourselves. • A rewarding experience for reliable, compassionate and professional employees.


TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

Pay:

$33,524 – $36,335

Your Specific Responsibilities:

The Career Consultant (Employment Security Representative I) will market employment and training programs; serving individuals who are unemployed and/or seeking new jobs; providing career counseling services to individuals with vocational needs by determining vocational interests, aptitudes and training; referring individuals to appropriate private and/or public agencies for aid, assistance or training; and or securing the cooperation of employers in the placement of referrals.Promotes and supports training opportunities and labor exchange services within a CareerSource Center.

• Supports organizational and employment training events.
• Provides services to individuals as required which may include but is not limited to: assisting applicants in

obtaining appropriate employment by evaluating skills, work experience, abilities and education.

• Refers applicants to appropriate available job openings; and works with customer to craft the right fit in

choosing an occupational field.

• This position responsible for providing and documenting basic labor exchange services in the appropriate

data base.

• Perform duties of Customer Service Specialist when necessary
• Performs other related duties as required.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of the principles and techniques of effective communication
• Knowledge of applicable laws, regulations, policies and procedures
• Ability to prepare correspondence relating to an employment security program
• Ability to maintain records and prepare reports
• Ability to communicate effectively
• Ability to establish and maintain effective relationships with others
• Ability to conduct interviews and investigations
• Ability to deal with the public in a tactful, courteous and effective manner
• Ability to collect, record, evaluate and analyse data.
• Ability to work independently
• Ability to plan, organize and coordinate work assignments.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): Title 38, United States Code, Chapter 41, Sections 4102A, 4103A and 4104, as amended

Other job-related requirements for this position:

• The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within one year of

employment in the position.

• Required to travel locally and must furnish own transportation.
• Working hours: (A) Daily from 8:00 to 5:00 (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) Hours and schedules may vary with supervisor approval

Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.

ADDITIONAL INFORMATION
This position’s advertisement may also be viewed by registering on the Employ Florida website at http://www.employflorida.com/.

At DEO, we salute our heroes. We are honored to have the opportunity to support our nation’s veterans and their family members by encouraging them to apply for positions at DEO that fit their skill sets. Let DEO’s mission become yours.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with the recipient’s Equal Opportunity Officer, or the Director, Civil Rights Center:

• Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East

Madison Street, Tallahassee, FL 32399-4129; or

• Direct, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123,

Washington, DC 20210.