Education & Training Coordinator

$55K - $65K

Homewood, AL

Our partner in Homewood, AL is looking for an Education and Training Coordinator to join their organization. This position serves as a liaison for new and current healthcare clients. This position is responsible for education and training activities; assistance in client retention and health and benefit fairs; and other special services. The ideal candidate will have experience in the behavioral health arena. A license is preferred. If you have this experience are looking to join an exciting team please apply today!

Job Duties:

• Arrange client education and training needs and special services requested by current and/or future client companies. Ensure materials presented are meaningful and accurate.
• Identify specific needs of the client base; creating education and training proposals and special project proposals that may be of interest to the client company.
• Inform team of (anticipated) changes in client contacts/representatives and other relevant issues, raised by clients during onsite client events, such as health fairs, education and training sessions, and regular client visits.
• Represent the company at client health/benefit fairs, as requested, and other events which support positive client relationships and retention efforts. Provide input into the preparation of materials as requested. Be knowledgeable of all client benefit plans.
• As directed, assist in the orientation of newly appointed representatives of existing clients about the company’s services and products, in cooperation with other appropriate divisions/personnel. Assist as directed in the development and successful completion of client-specific action plans.
• Support and assist sales and marketing activities by representing the company at specified conferences and events as directed, and through other means as may be requested, including new client solicitations.
• Perform other related duties as directed or deemed appropriate. Maintain corporate and departmental policies and procedures. Attend meetings as requested, to include administrative council, marketing division, planning retreats and certain clinical/network development meetings. Advise on developments in the field. Assist in the achievement of annual goals, objectives, and divisional action plans.

Qualifications:

• Active, professional license in the behavioral health field preferred
• Bachelor’s degree in counseling, social work, psychology or related field preferred
• Five years customer relations/client service preferred, preferably with PPO or similar setting
• Experience in marketing and group presentations/speaking required
• Familiarity with computerized applications (PCs, Word, Excel, PPT)
• Excellent communication skills (written and oral) and organization skills
• Experience in services to business, industry preferable
• Excellent problem-solving abilities. Knowledgeable and intuitive.
• Dynamic and outgoing. Professional appearance.
• Cooperative attitude and self-starter. Assertive. Goal-oriented.
• Alabama driver’s license and dependable transportation. Willingness to travel.