Job description
Volunteers of America Ohio & Indiana is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas. Our mission focuses touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.The E-commerce Associate is responsible for the fulfillment of all online items and is the customer service representative for all online/e-commerce transactions. This position is an end-to-end point of contact for customer service, sales fulfillment, and inventory management of all VOAOHIN e-commerce businesses. We offer a generous benefits package including paid time off, medical, dental, vision, and a 403(b) with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.
Applicants must have a high school diploma and 2 years of customer service - preferred. Applicants are recommended to have experience and/or basic computer and smartphone skills. Familiarity with up-to-date online shopping platforms such as Facebook Marketplace, Amazon, and/or eBay is preferred, whether as a customer or prior employment experience.
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