The Division Director of Residential Supports reports directly to the Vice President of Home Supports and is the overall administrative & operational director of assigned facility based residential programs. The Division Director is assigned to 3-7 program sites serving individuals with DD/ID and/or ABI. The Division Director is responsible for the program implementation in accordance with the organization’s fundamentals, strategic plan, priority initiatives, mission and values. Division Director is responsible for all day-to-day operations and management for assigned sites.

Division Director of Residential Supports Essential Functions:

• Responsible for the management of basic and intermediate care residential homes.
• Supervise Residential Managers and work collaboratively with Nursing, Clinical, Quality, Facility, Finance, Day Programming and Human Resource teams to meet and exceed all needs of our individuals and employees.
• Provide ongoing oversight to electronic medical records and web based program records.
• Timely and accurate coding for services into electronic medical records system for billing purposes.
• Manage and participate in a 24 hour/365 day On-Call system.
• Manage ISP process for all individuals served.
• Oversee all medication administration and compliance.
• Performance to budget and annual budget development.
• Maintain excellent relationships with all guardians, family members, individuals and funding sources.
• Ensure a functional, healthy, and person centered environment at programs sites.
• Recruit, retain, and evaluate qualified staff and complete Performance Maps.
• Manage OQE compliance. Ensure Residential operational and service standard compliance with all federal, state, agency policies and licensing and certification requirements.
• Provide input and assist in determining intake, transfer and discharge decisions regarding individuals utilizing programs/services.
• Acts as primary leadership mentor and provides residential staff with necessary developmental training support.
• Ensures mandatory training compliance for all staff.
• Knowledge of PBS (Positive Behavioral Supports) and provides training, implementation and required documentation.
• Other Duties as assigned

Division Director of Residential Supports Qualifications:

• Master Degree in relevant field and a minimum of two years in a senior leadership position in Human Services.
• OR
• Bachelor’s degree in relevant field and a minimum of five years’ experience providing residential support services of which three must be in a multi program, supervisory role.
• A valid Driver’s license and acceptable CORI/SORI/Fingerprinting results are required

Division Director of Residential Supports Physical Requirements:

• Ability to sit/stand for extended periods of time.
• Ability to work 45-55 hours per week on average.
• Ability to exert light to moderate physical effort which may involve lifting up to 25 pounds, pushing and/or pulling objects of similar weight.

Comprehensive benefits package including vacation and sick leave, paid holidays, health, dental, life, disability, and 401K. Advancement opportunities.

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.

This position is full time Mon-Fri: 8am-4pm