Job description
SUMMARY
Acts as a business consultant to the retailer on vehicle sales, marketing, customer satisfaction, and profitability. Primary liaison between SOA and the retailer on overall effectiveness of dealer operations. District covers Nebraska, South & North Dakota, Western parts of Minnesota.
RESPONSIBILITIES
- Maximizes vehicle retail sales and achieve vehicle wholesale objectives.
- Supports Added Security, Certified Pre-Owned Sales.
- Improves customer satisfaction, measured by Owner Loyalty Program (OLP) and Ascent scores.
- Consults with retailer on profitability.
- Achieves port installed accessory objectives.
- Develops retailer internet operations, lead processes and web optimization.
- Completes new retailer installations, orientation for new Sales Managers.
- Assists in enforcement of Retailer Agreement, Minimum Standards, and Addenda.
- Provides 10-day sales estimates and provides weekend business data.
- Consultation on retailer lead management/processes. Trains sales consultants.
- Writes high quality contact reports and Planning for Success action plans.
- Drives enrollments for events, training, and "grass roots" meetings.
- Works as a team with District Parts/Service Managers (DPSMs) and conducts joint retailer contacts as needed.
SKILLS AND ABILITIES
- Effective interpersonal skills, strong communicator.
- Positive, professional business ability/acumen.
- Strong passion, drive, and self-motivation, competitive nature to achieve results.
- Capacity for leadership.
- Managing and adapting to change.
- Strong technology skills including Word, Excel, Subaru applications: SBI and iEXAM.
- Prior retail sales experience preferred.
- Excellent presentation skills.
- Must possess a valid driver’s license and maintain a driving record that satisfies the requirements of SOA Driving Record Evaluation Criteria Policy. Must be approved as an “Authorized Driver” by Risk Management to operate vehicles prior to vehicle operation.
- Must be able to drive automatic and manual transmission vehicles.
- Some evening and weekend work is required. Travel required.
EDUCATION
4 Year College Degree and 6-8 years' experience
The recruiting base salary range for this full-time position is $84,100 - $120,100. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.
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