Job description

The Manager oversees the daily operation of the provisioning center, handling the needs of all customers and developing a professional team that is passionate and excited about cannabis. The GM also works with the Director of Retail to ensure the facility's sound recordkeeping and compliance with local and state regulations. Compliance is King. Priorities include the implementation of pc policies, oversight and management of quality product inventory and the hiring, development and supervision of pc staff. The GM is also responsible for overseeing marketing campaigns, promotions and the maintenance of reports as they pertain to the daily operations and financials of the pc.

Job Functions

Ensure the dispensary's compliance with security, inventory and local and state regulations

Manage and inspire internal staff to deliver the highest level of customer service

Ensure the safety and satisfaction of every customer and employee

Responsible for providing a high level of education and development for staff pertaining to medical cannabis strains, edibles, concentrates and consumption mechanisms

Create budgets and forecast sales based on principles of retail business and experience

Set sales, service, and profit goals and lead staff to exceed them

Work closely with leads to procure an adequate inventory of quality products

Fulfill staffing needs and coordinate scheduling

Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service and labor practices within the community

Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Develop operations plans and implement and manage dispensary policies and procedures

Document financial, Inventory and customer trends; maintain sales and purchasing reports

Manage and maintain dispensary sales and inventory management software

Qualifications
Requirements

• Two years of experience in a retail management environment
• Excellent customer communication and service skills
• Strong interpersonal communication and conflict resolution skills
• Passionate about serving the MI cannabis community
• Strong accounting, math and computer skills
• Must be willing to submit to a background check
• Must be willing to work weekends
• Prior experience within the cannabis community and/or health and wellness industries is a plus

Job Types: Full-time, Part-time

Pay: $32,787.02 - $78,368.10 per year

Experience level:

• 2 years

Shift:

• 12 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• iron river, mi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Required)

Work Location: In person

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