Job description
Job Information
Industry
Technology
Remote Job
Job Description
This is a remote position.
Get To Know Us First!
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 85+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1600% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1600% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team
Careers - https://interface.zohorecruit.com/jobs/Join-interface
LinkedIn - https://www.linkedin.com/company/interface-ai/
Do You Make the Cut?
As a Director- Product, you will be responsible for:
- Define product requirements based on market research and customer feedback (localization and new product/feature ideas)
- Handle a team of Product Managers and build the team from scratch.
- Create & communicate a clear vision for the products with all stakeholders
- Be in charge of competitor analysis, market analysis, product analysis, business cases, product evolution, and product roadmap
- Prioritize product rollout based on business impact
- Understand the metrics that govern increase in consumer traffic and software adoption and constantly strive to improve upon these metrics
- Collaborate with the Engineering team and Product Managers on development activities
- Work closely with the Marketing and Sales team to implement product changes that will increase traffic and improve conversions
Requirements
Requirements
- Passionate about the possibilities at the intersection of AI + Banking
- 8-12 years of overall experience in Product Management (Developer turn Product Manager)
- Worked in a startup and has built teams from scratch and has worked on B2B products
- Comes from an engineering background, computer science (preferably)
- Excellent written and verbal communication skills, including technical writing and formal presentation skills
- Have deep empathy for our users and a desire to help them
- Ability to understand and analyze user needs and conduct market research
- Create and deliver on product vision, goal, strategy, and roadmap
- Ability to work with user interface designers and usability experts to define customer experience for all customer-facing features
- Ability to organize, manage, and prioritize tasks. Prior experience working with engineering through the complete technology product lifecycle
Benefits
Benefits
- Remote First Policy
- Comprehensive Insurance Policy
- A chance to have a big impact early in your career
Job Type: Full-time
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