Job description
TeachTown is seeking a
Director/Senior Manager of Technology to join our Product and Technology Team. The
Director/Senior Manager of Technology will lead the team both strategically and technically by designing and implementing our technical strategy and roadmap. This role will directly manage a team of internal and virtual technical experts. This role is
remote but will have dedicated hours for IT coverage.
Key Responsibilities:
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Create IT Strategy based on IT best practices and market demands -
Create and implement IT policies and systems to support the implementation of the technical strategy
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Analyze the business requirements of all departments to determine their technology needs to create a technology roadmap
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Control budget and report on IT expenditures
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Manage combined IT team, delegate responsibilities, triage tickets, and report on technical support requests
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Assist in building relationships with vendors and creating cost-efficient contracts
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Develop and maintain a working knowledge of current products and services offered by TeachTown.
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Investigate, resolve, and provide root cause analysis on reported application issues
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Effectively communicate timely updates to customers through the appropriate incident-tracking tools
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Work seamlessly with the engineering team to improve quality and issue resolution time
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Other duties as assigned
Basic Qualifications:
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7+ years of combined experience in IT, security, and engineering
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2+ years of technology leadership including managing a team with direct reports
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Bachelor’s degree/Certification in Computer Science/Engineering or equivalent experience in applicable field required; advanced degree preferred.
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Demonstrated experience as an advisor to executive and senior leadership teams.
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Proven track record of delivering on a technology solutions agenda that contributed to a culture of creativity, entrepreneurship and excellence.
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Demonstrated strong leadership, collaboration, project management, problem-solving, change management and influencing skills.
Demonstrated experience in strategic systems design and development; innovative service delivery & operational management.
Work Authorization:
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US work authorization is required
About TeachTown
Our mission is to
measurably improve the academic, behavioral, and adaptive functioning of students with disabilities. TeachTown offers teachers, parents, and clinicians proven software, curriculum, tools, and strategies that can help them meet educational goals and increase every child’s intellectual and social functioning. Here at TeachTown, we are committed to research and evidence-based practices with an exclusive focus on serving the needs of children diagnosed with autism spectrum disorder, those with intellectual disabilities or developmental delays, and children with emotional and behavioral disorders.
TeachTown’s solutions are based on the principles of applied behavior analysis, which is the only scientifically validated therapy for students with moderate-to-severe learning disabilities. In addition, the use of machine learning and data analysis enables our software to dynamically adapt curriculum scope and provide personalized learning for each student, in a highly scalable manner.
TeachTown is supported by Bain Double Impact, the impact investing strategy of Bain Capital, a leading private equity firm. The business is headquartered in Woburn, MA.
All TeachTown employees are expected to display unquestionable integrity in every aspect of work and dealing with others. Respect for diversity and inclusion of all individuals is imperative to our business success, embedded in our culture, and required.
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