The Product Manager will be responsible for managing existing VOD and Linear service lines, leading initiatives to develop new services in the VOD and TVE space. This role, reporting to the Vice President of Product Management, will be work across functional boundaries, in partnership with Sales, Marketing, Engineering, Operations, Project Support Staff and Finance to plan, develop, measure, manage existing services and create new services.

Major Activities to ensure achievement of key results and deliverables:

• Partnering with the Product Management Team, and other stakeholders, in establishing consistent processes and practices such as market analysis, competitive analysis, product strategy and product planning.
• Lead the development of MRD’s as defined by customer, market and analyst data guided by the business plan and market opportunity.
• Collect, document and drive consensus on the requirements and associated priorities.
• Facilitate the prioritization of requirements across competing priorities across the product lines in partnership with Product Line Managers and other key stakeholders.
• Work alongside the engineering team to set development priorities, define and implement a product roadmap, contribute to testing, and manage products through initial launch and subsequent releases.
• Lead the development of business plans, forecasting, pricing and positioning of the new product offerings.
• Participate with the sales organization in client visits, on and off-site, to understand market requirements – develop “peer” level relationships with key customers and vendors.
• Contribute to the development of annual and quarterly financial plans including details on strategy, operations, forecasting, pricing, resource management and budget.

• Partner with marketing to develop product collateral such as technical white papers, presentations, sales tools, and competitive analysis and other marketing programs.
• Create and deliver sales training for the direct sales force, channels and support teams.
• Regularly monitor the performance and trends of the market, customers and our products to refine go-to-market approach.

Key Results and Deliverables (What does success look like):

• A charismatic and credible communicator who leads by example.
• Strong team player who can build strong relationships at all levels of the organization.
• An ethical and proactive leader who can maximize the resources of a start-up environment.
• Have excellent communication skills - written, verbal, presentation and interpersonal.
• Clear roadmap and value proposition for portfolio of services.
• Requirements in the form of: documented, clear and concise, proper breadth and depth.
• Multiple new services/growth initiatives driving incremental revenue and new customers.

• 
  8+ years’ of experience in marketing, product management or product development in a fast paced software/managed services environment.
• Bachelor's Degree required.
• Master’s Degree desired but not required.
• Experience developing and deploying IP based SaaS infrastructure solutions.
• Digital Media, Content or other related experience strongly desired.
• Direct work experience at Multichannel Service Provider (MSO, IPTV, Satellite provider) and/or for a vendor who sells into this market.
• Industry experience and relationships in the Cable, Telco or Media verticals.
• Senior management experience in Product Management, Product Marketing and/or General Management roles.
• Experience in building and launching services across a heterogeneous environment (i.e. multiple formats, devices, networks and segments).
• Working knowledge of Video On Demand (VOD) technologies, ecosystem and business models.
• Strategic thinker, analytical orientation with hands-on “get it done” attitude.
• Strong verbal and written communication skills.
• Highly reliable, responsible, and accountable for group and individual goals.
• High degree of technical expertise and business acumen.
• Highly self-motivated, proactive and self-sufficient.
• Demonstrated strengths in communications, risk management, conflict resolution skills working in a team environment and mentoring team members.
• Willing to travel approximately 10%.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.