Innovative Integrated Health| Orange County PACE for Seniors

WHO WE ARE:

Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

Orange County Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry and we have had the honor of serving Fresno, Bakersfield and Orange County seniors and their families/caregivers.

Responsibilities:

The Director of Informatics is responsible for the oversight of the collection, analysis, and reporting of program performance outcomes through the partnership with the leadership representing all program areas and departments at Innovative Integrated Health (IIH) in quality and project management, administration, operation, compliance, and data management.

Duties include but not limited to:

• Champion and support improvements in quality, business, operational processes, efficiency, and safety using data and systems analysis and observation of clinical interactions through an extensive use of clinical data analytics models and systems.
• Analyze and recommend changes in organizational systems, policies and procedures, and ensure their implementation once approved. Formulate and review operational workflows to ensure efficient operations, maximize integration across departments in accordance with quality improvement and compliance.
• Develop policies and procedures, for adoption and implementation, based on the analysis and recommendations made.
• Provide oversight for data collection, validation, analysis, and reporting to evaluate and report the effectiveness of organizational performance improvement activities in key quality and operational areas.
• Collaborate closely with leadership in each program area and department to develop and refine program evaluation metrics for quality improvement. Lead report development and enhancement to promote data-driven decision-making in program improvement and transformation.
• Collaborate closely with the clinical team to help build improved physician and clinical workflows at all levels, design more useful and intuitive user interfaces and data access methods, enhance data collection processes to meet objectives, and improve the quality of care being delivered through optimal use of the Electronic Health Records (EHR) and other technology solutions.
• Provide direct and indirect oversight of Business and Quality Analysts in each of the departments and program areas. Provide direction and prioritization to promote the use of data analytics, information technology, and predictive modeling solutions to enhance performances and outcomes.
• Participate in defining and formulating initiatives and projects that will enable realization of the organization’s vision, strategic plan, and objectives.
• Champion and develop ongoing relationships with community partners and other health systems to advance integration efforts to ensure more seamless ways to share and exchange healthcare information.
• Develop tools for the organization’s administration and management for tracking relevant information in real-time, with automation, when possible, to assist leaders with interpreted and graphically displayed data, for timely decision making.
• Participate in the organization’s success by identifying and alerting the administrative team to risks and opportunities for improvement.
• Develop solutions to identified problems, including operationalizing measures to resolve issues.
• Actively implement a continuous improvement strategy within the company.
• Lead initiatives, training others, and manage people and projects, as required.
• Other duties as assigned.

Competitive Benefits and Salary:

• Desirable work schedule
• Health Insurance Coverage (Medical, Dental and Vision)
• 401K, 401K Matching
• Paid time off (including holidays, vacation and sick time)
• Competitive salaries and bonuses
• Recruitment Referral Bonus Program
• Employee Assistance Program
• Professional development opportunities
• Employee Recognition events and activities
• Please contact Human Resources for salary information

Business Hours: Monday – Friday / 8:00 a.m. to 5:00 p.m.

• Minimum of five (5) or more years of progressive experience in a healthcare setting with identifying, evaluating, and conducting assessments of improved care delivery technology using evidence-based practices, developing recommendations on the impact of integration with existing workflows, systems, and advancing automation to lessen the clinical and administrative burden of all healthcare staff and providers.
• Minimum of two (3) years of demonstrated experience in data analysis, or related field.
• Bachelor’s degree in a field related to Health Informatics, Information Technology, Public Health, or Behavioral Health is required.
• Master’s degree in a field related to Health Informatics, Information Technology, Public Health, or Behavioral Health is preferred.
• Active Registered Nurse license is preferred.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.