Job Title Director of Human Resources

Reporting To: SVP, Human Resources

FLSA: Exempt

Core Values: Passion Dive in – Create enthusiasm and inspire others.

Authenticity Be Real – Keep it honest and set the example.

Collaboration Live United – Work together and mobilize for change.

Empowerment Own it – Be courageous and make it happen.

Overall Purpose of this Role: Under the leadership of the Senior Vice President of Human Resources, this position plays a key role in the organization’s people and culture priorities, including but not limited to, recruitment, employee relations, performance management, talent learning & development, HR systems management, and engagement. A seasoned HR Business Partner, the Director of Human Resources lends counsel to employees and supervisors as it pertains to employee relations, performance improvement, workforce planning, retention and recognition.

Key Accountabilities:

• Under the leadership of the SVP, manage the various daily operations of Human Resources.
• Collaborate with SVP, external partners and other applicable resources to research, recommend, and implement human resources best practices, and to refine operational processes to ensure retention, engagement and risk mitigation for the organization.
• Maintain and update organizational policies and procedures manual in compliance with all applicable laws and regulations under direction of the SVP.
• Stay up to date on developments in employment law on federal, state and local level. Communicates necessary changes to policies to SVP in real-time.
• Advises staff regarding policies and procedures, resolving employee concerns and providing appropriate guidance to supervisors autonomously without direct supervisor; Keeps SVP apprised of employee relations concerns or potential legal, ethical or moral concerns within the organization.
• Create and maintain standard operating procedures for key assigned human resource activities and processes.
• Maintain, trouble shoot, and disseminate information pertinent to employee vacation, sick, personal leave, workers compensation, and family medical leave benefits.
• Serve as a member of the Payroll team, ensuring seamless payroll processing and clear lines of communication between all areas of the function.
• Ensure completion of 401(k) plan enrollments, changes and terminations.
• Possess thorough knowledge of 401k plan requirements to respond to employee questions.
• Develop strong working relationship with all areas of the organization to develop trusted business partnerships with multiple levels of management.
• Work closely with Information Technology on outlining best approach for employee equipment distribution, exchange and collection.
• Assist with 401(k) ERISA compliance by scheduling staff education meetings with service provider, preparing and disseminating required correspondence including, but not limited to, summary annual reports, fee disclosure notices, 404c notices, and applicable changes to the summary plan description.
• Create and maintain all personnel files for the organization in accordance with regulatory and grant specific guidelines.
• Comply with human resource requests from funders during monitoring activities and meetings.
• Work collaboratively with internal and external customers to advertise employment opportunities within the Heart of Florida United Way.
• Review resumes and coordinate initial interviews with all potential candidates. Perform background checks, reference checks, e-verify and coordinate pre-employment drug screenings.

• Participate in development and implementation of effective new hire orientation.

• Record all new hires and reporting relationships in time and attendance software and adjust time off balances when applicable.

• Partner with leadership during the performance review process, provide appropriate documentation and guidance with staff communications; process any merit or promotional increases.

• Manage the process for employee terminations below the senior management level, attend the termination meetings, prepare and conduct all exit interviews for non-senior management employees.

• Assist in coordinating staff functions internally and externally and serving/leading various committees as requested.
• Partner in developing and maintaining employee recognition program including milestone service and correspondence.

• Contribute to overall organizational success by performing other duties and responsibilities as assigned.

Functional Competencies/Accountabilities:

Attributes & Behaviors:

• Mission Focused: Create real social change that leads to better lives and healthier communities.

• Relationship-Oriented: Cultivate and manage relationships toward a common goal.

• Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.
  

• Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

• Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree with specialization in human resources or related field required; equivalent combination of experience and education may be considered in lieu of degree. Master’s degree preferred.

• Certification in Human Resources (SHRM, PHR, sHRBP) preferred.

• Requires in-depth understanding and ability to communicate up-to-date labor relations including ADA, FMLA, EEO, Wage and Hour, Title VII and other labor related legislation.

• Experience managing people relations and working autonomously without direct supervision in a remote or hybrid setting required.

• A minimum of 5 years of progressive experience in the field of human resources including a solid foundation in talent attraction and employee relation management.

• General understanding of benefit administration, retirement savings plans, total rewards best practices strongly preferred.

• Proficient knowledge of computer applications, including the Microsoft Office Suite, Microsoft Visio, Adobe Acrobat and other like administrative programs.

• Experience using HR Management systems required; experience in new system integrations and PEO relationships strongly preferred.

• Proficiency coordinating and facilitating employee trainings, orientations and seminars both in-person and virtually; experience administering Microsoft Teams, Zoom or similar platforms preferred.

• Experience managing total rewards or benefit programs preferred.

• Ability to work collaborative with professionals at all levels.

• Unquestionable integrity and ability to maintain confidentiality.

• Ability to handle competing high volume tasks or projects.

• Strong conflict resolution, verbal and written communication skills.

• Strong attention to detail, quantitative, analytical, and problem solving skills.