Dakota Supply Group (DSG) is seeking an E-Commerce Director to join our Marketing team in Plymouth, MN. The E-Commerce Director is responsible for the strategy, growth, planning and implementation of our e-commerce platform that supports the profitable and sustainable growth of DSG's online business. This position will ensure a best-in-class retail and account management experience for all online customers. This position also serves as an important change agent through the development and communication of the short and long-term vision and strategy for e-commerce business. In this full time, salaried position, work is typically performed during standard business hours, Monday through Friday, but will vary on occasion according to business needs.

DSG is a people-centric, customer-obsessed, and growth-focused wholesale distributor. With over 130,000 (and growing!) products, not only are we one of the most diversified suppliers in the upper Midwest, we also have expertise in electrical, HVAC, plumbing, waterworks, utility, communications, and more! We have fun, we are friendly, and we embody a culture that genuinely cares for people far beyond their job title. Our purpose is to serve fellow employee owners, our partners, and communities toward building a better America, one job at a time. We are proud to be 100% employee owned, with an Employee Stock Ownership Plan (ESOP) that gives our employee owners a unique opportunity to build their personal wealth in addition to a traditional retirement plan.

A Typical Day in the Life of an E-Commerce Director:

• Lead the strategy, planning, testing, implementation, and maintenance of digital marketing elements that make up the overall customer experience on DSG’s e-commerce platform.
• Work closely with sales, marketing, and IT to ensure a best-in-class e-commerce system.
• Drive the growth and performance of the e-commerce site.
• Lead and grow a high-performing e-commerce team.
• Management of the key performance metrics for the e-commerce platform and the communication of these metrics and strategies for future enhancements.
• Develop, manage, and lead the PIM content and workflow processes for maintaining PIM through direct management.
• Manage the brand image and customer experience that attracts customers and encourages online purchases through the DSG e-commerce platform.
• Plan and implement customer contact strategies that enhance growth, profitability, and brand development through e-commerce.
• Develop, manage and lead the key E-commerce performance measures and analytics allowing continuous improvement of customer experience, traffic growth, and online revenue generation through DSG’s platform.
• Develop, manage and lead the training process for the DSG E-commerce platform for all internal and external customers, including the feedback mechanisms to capture and share pertinent improvement ideas and updates.
• Develop, manage and lead the process of maintaining up-to-date product availability including new product additions and the elimination of outdated and obsolete products.
• Develop, manage and lead the E-commerce platform merchandising and promotional elements in coordination with the DSG Marketing activities, as well as through platform performance analysis review.
• Manage the accuracy of information for all items on the e-commerce platform, including descriptions, images, style attributes, inventory availability, pricing, and any enhanced product content.
• Serve as the in-house expert and manager for industry and related product listings to ensure industry trends and best practices, and to identify new opportunities to increase conversion.
• Perform special projects as needed.
• All other duties as assigned

A Successful E-Commerce Director Typically Has:

• A Bachelor's degree (B.S./B.A.) from accredited four-year college or university preferred.
• At least 5 years’ experience in managing e-commerce platforms with technical skills in e-commerce activities.
• A minimum of 3 years’ previous management experience in the development of high-performing teams.
• A proven track record of increasing sales and traffic to corporate websites.
• Strong background in website design and Internet marketing including experience in using web analytics and other tools to identify opportunities for improvement in e-channel sales.
• Depth of knowledge in e-commerce systems.
• Team, people and communication skills with focus, energy and enthusiasm.
• Attention to detail, can-do attitude, artistic and creative ability.
• Professionalism, strong work ethic, flexibility, and the ability to work in a fast-paced environment.
• Entrepreneurial nature with strong business acumen.
• Passion for emerging technologies and understanding how they can be beneficially applied.
• Knowledge of SEO, digital customer experience best practices, and HTML document architecture.
• Experience in using analytic tools such as Google Analytics, SAP BI, and in analyzing results for online campaigns.
• Familiarity with structured content management systems (PIM/CMS/CMMS/DATA WAREHOUSES).

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
• You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.