Job description

Why work for Allcat?

• Medical, Dental & Vision plans
• HSA with employer contribution of up to $1,000 annually
• FSA
• Employer Paid Life Insurance Policy of $15,000
• Voluntary Employee Life, Spouse and Child Insurance Policy
• Annual onsite flu & vaccination clinic
• Paid Time Off & Paid Holidays
• Referral Bonus Program
• Jean Day everyday
• Free Parking
• Game room/lounge area
• Onsite micro market (snacks & beverages)
• Food trucks monthly
• Complimentary Coffee Bar
• Company Town Hall Meetings & Celebrations
• Annual Performance Reviews
• Frequent Performance Feedback
• Career Growth Opportunities
• Wounded Warrior & Military Focus
• “On Fridays We Wear RED”
• Diversity, Equity and Inclusion Program

APPLY

https://allcatclaims.formstack.com/forms/allcat_employment

ABOUT ALLCAT CLAIMS SERVICE

Allcat Claims Service is an energetic company that places a high emphasis on learning and personal development by supporting and challenging its people to reach their full potential. As a result, Allcat Claims Service places a premium on customer service, quality, and rapid integration of emerging technology. Most importantly, we pride ourselves on handling claims both professionally and ethically. Our commitment to “Raising the Bar” has allowed us to grow our client and adjuster relationships over the years into something special. The experience of our team and their work ethic is unparalleled in the claims industry

DESCRIPTION

Responsible for overseeing Claims Operations, ensuring functions meet and exceed the needs of the business by continuously reviewing the effectiveness of current procedures, while striving to identify improvements to the process. Supports execution of company business objectives globally by providing expertise, leadership, and executive-level support. Provides thought leadership to implement a long-term site-based or centralized management department, ensuring resources are aligned to meet business needs. Partners with key corporate support organizations to drive performance and support business objectives.

Responsibilities

• Influences, drives and supports operations strategy, plan, goals and objectives in support of organizational strategy.
• Accountable for supporting and creating claims servicing solutions across process, technology, workforce, clients and/or analytics in support of client supplier relationships to deliver high level performance.
• Manages numerous contractual obligations to include processes, outcomes and people.
• Analyzes performance outcomes and implement changes to ensure timely responses to customer needs.
• Works cross-functionally to utilize, manage, and configure the management platform for forecasting, scheduling, tracking, monitoring, and reporting the daily, monthly and quarterly statistics.
• Leads the team to achieve goals and objectives by communicating job expectations; planning, monitoring, and business results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Identifies and advances broad process improvements to the operation and Allcat organization including efficiency, effectiveness, compliance and partnerships.
• Responsible for leadership, communication, employee engagement and coordination of business initiatives.
• Creates conditions for success by removing obstacles and leading and championing change.
• Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events

MINIMUM REQUIREMENTS

• Bachelor's degree or equivalent work experience.
• 4 years of claims experience.
• 2-3 year claims leadership experience.
• Demonstrated ability to lead through change, drive business results and create a culture of accountability.
• Demonstrated ability to effectively communicate both orally and in writing to influence at all levels of leadership, driving accountability and sense of urgency.
• Business and technical acumen in the areas of effective claims handling processes, compliance, integrated change management and front-line communications leading to operational excellence.
• Proven record to build relationships with clients, other team members and internal partners.
• Strong analytical and problem solving skills.
• Current TX adjuster license or ability to obtain TX adjuster license (paid by Allcat).
• Demonstrated knowledge of Microsoft Suite and Outlook.​

PREFERRED

• 5 year’s auto claims experience.
• More than 3 years leadership experience.
• 2 years leading task based work.
• End to end auto claims experience to include investigations, evaluations, negotiations and resolutions with Auto and Property Claims.
• Bachelor’s degree.
• Advanced college degree or advanced industry certifications such as CPCU or SCLA
• Prior Military Service

Job Type: Full-time

Salary: $85,000.00 - $140,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• P&C Claims: 1 year (Required)
• Leadership: 1 year (Required)

Work Location: One location

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Job Type: Full-time

Pay: $85,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays

Ability to commute/relocate:

• San Antonio, TX 78216: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Auto Claims: 4 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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