At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it.

What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do.

You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career.

At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community.

But the only way to really get to know us, is to join us. We think you’ll fit right in.

IT Director, Shared Services – Job Description

The IT Shared Services director is responsible for enterprise quality engineering with end-to-end regression/integration testing, performance testing, automation standards and tools, and enterprise release management with agile methodologies. Additionally, the leader will collaborate with peer development leaders to determine and initiate other shared activities as needed to achieve product delivery excellence. In this role, you will play a key role in ensuring the technology agile operating model is delivering and collaborating on all aspects of product development. The individual will provide leadership to transform the Shared Services department to champion quality for all products deployed to production and be the vocal advocate of the customer. Focus on “high quality AND feature-rich releases” is job one. Finally, this leader is adept at driving cross-functional activities and identifying gaps with new processes/standards across product teams to solve complex problems involving multiple functions to resolution. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building, and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Job Responsibilities:

• Be an example for our people by demonstrating Medical Solutions’ Core Values in everything you do

• Develop and drive a detailed strategy for IT shared services processes in support of Business, IT, and product roadmap initiatives
• Establish a Community of Practices (CoP) for enterprise quality assurance, release management, and automation.
• Partner and assist in driving a detailed continuous integration & delivery strategy across the enterprise in support of Business and IT roadmap initiatives
• Take ownership of the non-production environments and partner with product and infrastructure teams to ensure these environments are well-cared for to enable product delivery excellence.
• Become the trusted partner for Enterprise Architecture, Application Services, Program/Portfolio Management, Technology Services and Operations, Data Services, and Business Unit leaders to collaborate on work to identify and implement an effective combination of standards, and governance, and to ensure product quality throughout the delivery lifecycle
• Create and drive an organizational culture of continuous capability development and efficiency
• Ensure that processes are aligned with the overall enterprise IT strategy and positioned for current and future success
• Manage intake of the proposed process and standard changes from across the product teams and organization to ensure delivery excellence
• Add validated changes to process improvement backlogs and maintain the backlog
• Share backlog with respective Process SMEs to inform prioritization and implementation of process refinement/changes
• Collaborate across Process SMEs, as needed, to ensure overall process workflows are optimally designed for delivery excellence
• Facilitate resolution of conflicts among key stakeholders (e.g., Portfolio Lead, Product Owner) and serve as an escalation point for process SMEs

Job Qualifications:

• Minimum of 10+ years of prior and relevant product development experience required
• 6+ years of experience in enterprise release management and quality engineering / assurance leadership / management roles – specifically in a fast-paced product development model
• Experience in Software as a Service (SaaS) environment is preferred
• Adept experience operating in an agile operating model is a must
• Able to foster and build a collaborative working relationship with various stakeholders
• Strong written and verbal communications skills

Some of the benefits we offer…

• Insurance: Day 1 benefits (health, dental, vision, 401(k) + employer match after 6 months and 500 hours of employment) and company-paid life insurance; short and long-term disability; supplemental life insurance for yourself, spouse & child(ren); and multiple voluntary benefits
• Remote work option – we’re where you are!
• Flexible PTO (PT-Oh!)
• Flexible schedules
• Award-winning training program
• Connectivity stipend
• Competitive compensation as part of our total rewards package
• Opportunity for additional/bonus compensation through individual and company performance targets determined by the Company at its discretion
• (8) paid Holidays
• Paid parental leave
• Employee Assistance Program (EAP)

Why us?

• We live our Values in all we do
• Commitment to diversity, equity, and inclusion
• Focus on total wellbeing
• Employee Experience Team that provides perks in-office and virtually
• Relaxed culture and casual dress (t-shirts and flip-flops welcome!)

Learn more about Medical Solutions and what it’s like to be part of our team. Check out our Careers website, https://www.thebestjobieverhad.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)