The Director, External Communications will be responsible for development and implementation of the company’s external communication strategy and objectives. They will be the principal contact for external media relations and provide strategic counsel and support to executive management, commercial and operations functions on external media activity.

This role will report directly to the Vice President, Investor Relations and Corporate Communications and partner closely with heads of Investor Relations and Internal Communication functions. Given high visibility of role, strong executive presence is a prerequisite.

Responsibilities:

• Define and execute an external communication strategy that aligns with and supports the company’s strategy.
• Develop a strong understanding of the company’s products, markets served, manufacturing capabilities and strategy and be able to clearly articulate it to external audiences.
• Partner with other company communications teams (investor relations, internal communications, and marketing) to develop and align messaging and collaborate on communications plans as needed.
• Create and issue press releases, media statements, talking points and Q&A documents for senior management, web content, and social posts that ensure consistent messaging and a positive public impression.
• Provide media training to senior management and advise on key message development and delivery.
• Pursue opportunities to feature MasterBrand in various media outlets, including print, TV, radio, podcasts, and the internet or other relevant media platforms.
• Develops strong, high-integrity relationships with targeted external audiences.
• Manage agency relationships and budgets as appropriate.
• Strengthen crisis communications playbook to address issues that could negatively impact the business.
• Measure and analyze the effectiveness of external communications efforts and provide periodic updates to VP, Investor Relations and Corporate Communications along with senior management.
• Additional duties as assigned.

Culture:

• Demonstrates trust in the tools and lean methodologies. Approaches situations through a fact-based lens. Analyzes data, draws conclusions, make recommendations, and present findings. Critically assesses and simplifies processes and controls, and challenge business drivers and risks.
• Empowers the team through strong interpersonal skills and the ability to relate to people at all levels of the organization, including diverse viewpoints. Seeks to understand and involves others in problem-solving. Proven track record of building a team and managing change.

• Moves forward through strong organizational and execution skills. Able to champion core issues, develop resourceful and creative solutions and drive results at all levels of the organization. Strong attention to detail and follow-through skills are a must. Ability to drive successful execution of strategic plans. Adaptable and flexible to changing business conditions and priorities.

• 10+ years’ experience in corporate external communications or public relations developing and managing communications plans and programs; agency experience is a plus.
• 3+ years’ experience in managing people.
• Bachelor’s degree in communications, journalism, public relations, or related field required.

Skills and Abilities:

• Exceptional writing, editing and proofreading skills.
• Strong verbal communication skills, as well as ability to present well.
• Knowledge and understanding of current trends in digital media/social media.
• Adept at collaborating with internal and external partners; experience in building relationships with key stakeholders; strong relationship management skills.
• Strong executive presence and credibility; ability to influence senior management.
• Excellent project management skills and the ability to prioritize and manage multiple projects and deadlines simultaneously.
• Ability to work under pressure with maintain composure.
• High-energy, optimistic, and proactive when faced with highly diverse problems.
• Agile, adaptable, creative, and resourceful.

For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.

• Actual pay will vary based on qualifications and other factors