Job description

. Act as a lead for End user services and onsite support activities

2. Perform complex installations and configurations of desktops, laptops, mobile devices, and associated peripherals and related software

3. Lead teams in the performance of onsite updates, configuration changes, or software installations

4. Lead teams in the performance of bulk MACDs

5. Lead technical support and setup during special events such as conferences

6. Provide lead technical assistance to Authorized Users

7. Liaise with and support Customer VIPs users

8. Resolve escalated service delivery issues, including communicating service delivery issues to the appropriate internal stakeholders, and support communications to the field force from the business liaisons regarding service delivery issues

9. Perform onsite updates, configuration changes, or software installations and security patches

10. Provide technical support and setup during special events such as conferences

Thanks & Regards,

Job Type: Contract

Pay: $22.00 - $25.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Francisco, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Desktop support: 5 years (Preferred)
• iOS: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

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