Job description

Job Details:

• Communicate necessary information to assist patients with their dental insurance and their ledger/account
• Read Explanation of Benefits (EOB), and Post payments accurately
• Assist with financial arrangement for unpaid patient balances
• Able to coordinate and understand financial arrangements for patient account
• Review and audit Dental Claims
• Track errors and work with providers to get corrected and sent
• Send claims and pre-estimates for patients
• Assist Treatment Coordinators including but not limited to: Insurance verifications, pre estimates, research patient billing concerns, and other insurance issues
• •Remain up-to-date on daily, weekly, and monthly reports including but not limited to Aging report , Unattached insurance claims , Secondary insurance claims , Uncreated claims .

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• Register new patients according to established office protocols
• Assist patients to complete all necessary forms and documentation Verify and update patient information
• Inform patients of dental office procedures and policy
• Move patients through appointments as scheduled Enter all relevant patient information into data system
• Check daily appointment schedule
• Maintain patient chart in document center
• Inform patients of financial treatment plan options
• Arrange supporting documents for insurance claims (Eligibility, History, and Other Coverage)
• Sort and distribute incoming and outgoing post (Invoices & Checks sent to HQs)
• Maintain a clean and organized office
• Safeguard patient privacy and confidentiality (HIPAA

Job Types: Full-time, Contract

Pay: $24.00 - $28.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person

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