Job description

We are looking for a competent Dental assistant and a Dental Front Desk receptionist who will make the dentist’s office more efficient and pleasant for patients. You’ll ensure excellent customer service and lift administrative and basic dental tasks off the dentist’s shoulders.

Dental assistants should be well-organized with great attention to detail. X-Ray Certification is a Must for this position. You should be able to follow instructions and respect dental office regulations. We want you to be skilled in providing direct or indirect patient care and able to make office procedures as smooth as possible.

We are looking to hire a personable Dental receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

To be successful as a dental receptionist, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.

Dental Receptionist Responsibilities:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with dental insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements:

• High school diploma or GED.
• Certification in office administration, medical administration, or related fields is advantageous.
• Proven experience working in a dental office is a plus.
• Sound knowledge of dental terminology..
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.Responsibilities
• Welcome patients in the dental office
• Prepare patients for treatments or checkups ensuring their comfort
• Select and set up instruments, equipment and material needed
• Sterilize instruments according to regulations
• Assist the dentist through 4-handed dentistry
• Undertake lab tasks as instructed
• Provide oral hygiene and post-operative care instructions
• Keep the dental room clean and well-stocked
• Maintain accurate patient records and assist with payment procedures

Skills for Dental Assistant

• Proven experience as dental assistant
• Knowledge of dental instruments and sterilization methods
• Understanding of health & safety regulations
• Ability to perform regulated non-surgical tasks like coronal polishing is a plus
• Excellent communication and people skills
• Attention to detail
• Well-organized and reliable
• Additional certification or training is an asset (e.g. EFDA)

Job Type: Full-time

Pay: $21.00 - $28.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Health insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Levittown, PA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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