Patriot Group International Inc. (PGI) has a current full-time, exempt employee opening for a Data Center Site Manager (SM) based in Columbia, Maryland. This position reports to the Data Center Cluster Manager (CM).

Job Description:

The SM manages and directs all operations and personnel management of a data center security operation, including security services and response, scheduling, budget, training, contract compliance, and quality management.

Responsibilities:

• Responsible for all scheduling, administration, reporting, incident response, training, human resources concerns, timekeeping, and invoicing support for the assigned site on a 24/7/365 basis.
• Serve as a direct PGI representative to the customer site security manager.
• Directly responsible for the site’s contract compliance with all elements of customer statements of work, service level agreements, and quality assurance.
• Assisting the CM in the development, maintenance, and reporting of individual program budgets including minimization of unplanned overtime.
• Assist the CM in providing strategic direction and direct guidance to operations and subordinates to manage activities and issue resolution, including physical security, safety, and business continuity events.
• Assist the CM in creating or improving the operational systems, processes, and policies in support of the customer mission.
• Assist the CM and operations staff in the planning and executing of screening, hiring, development and retention of security personnel and supervisors.
• Ensure 100% staffing coverage and responsibility alignment for the assigned site, team and shift.
• Oversee and direct crisis management functions at the assigned Site including command and control of incident response post-orders, law enforcement and emergency services. coordination, customer communication, after-action review and debriefing.
• Enforce PGI policies and standards of conduct.
• Obtain or maintain a minimum of a Maryland Unarmed Guard license.
• Other duties as required or delegated by the CM.

Required Qualifications:

• Commitment to the mission, PGI core values and ethos.
• At least 8 years of security, military, or law enforcement management experience including a strong knowledge of personnel management, budgeting, and compliance.
• A minimum of 5 years of experience managing shifts of personnel including screening, hiring, training, scheduling, and reporting activities.
• A minimum of 2 years’ experience developing national, state or federal level policies and procedures.
• Knowledge and experience in organizational effectiveness, operations management and implementing best practices.
• Excellent computer skills and proficient in Excel, Word, Outlook, and Access.
• Excellent communication skills.
• Demonstrated leadership and vision in managing staff groups, projects, or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• A demonstrated commitment to high professional ethical standards and a diverse workplace.
• Excels at operating in a fast paced and ever-changing environment.
• Excellent people manager, open to direction and commitment to get the job done.
• Ability to challenge and debate issues of importance to the organization.
• Ability to look at situations from several points of view.
• Persuasive with details and facts.
• Delegate responsibilities effectively.
• Must be available by phone or email after hours and on weekends.
• Must be able to travel domestically to customer or PGI locations as needed.
• TS/SCI clearance.

Preferred Qualifications:

• One year of experience managing the physical and technical security aspects of large data centers or similar facilities.
• Two years of experience managing high volume (100+ security, military or law enforcement professionals) employee development and training initiatives in a high pressure and high visibility environment.
• Significant experience diplomatically managing both upward and downward within a defined chain of command with internal and external customers or stakeholders.
• Two years of experience in national level incident response protocols.
• Bachelor’s degree in a related field.
• TS/SCI with CI Polygraph.

Physical Requirements:

• This position requires lifting, standing, walking, sitting, bending throughout the workday; with some workdays being up to 12 hours.