Job description

Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
Job Description
Responsibilities of the Customer Technical Education Specialist include but are not limited to:
Customer Education Specialists have the primary responsibility for training the end users and when needed the customers in-house trainer on the training approach. They deliver documentation and instruction on how to use the full software suite.
Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services
Conducting on-site training for Motorola Flex software and designated third party software
Presenting training using a variety of classroom training methods, including lecture, PowerPoint, flip charts, on-line projection, etc.
Completing department required reports within set standards
Managing communication with customer contact(s) related to the training schedule
Coordinating customer (agency) information between trainers; Operates under supervision from the Customer Education Lead
This role requires more than 75% extensive travel to customer site locations in the US. This position is open to all US states remotely.

Qualifications:
High School Diploma or equivalent
1+ years of experience working with Motorola Flex Product
Must have a valid Drivers License
Experience with Motorola Flex Administration preferred
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements
High School Diploma or equivalent
1+ years of experience working with public safety products
Must be able to obtain background clearance as required by government customer
Travel Requirements Over 75%
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes

Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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