Customer Support Specialist

Full Time
Gaithersburg, MD 20877
Posted
Job description
Equivalent Experience

Description:

Process orders in SAP. Process invoicing and payment schedules to customers. Process customer service issues in CRM. Intercompany Order entry and monitoring. Collections activities. Processing orders received via Online Store. Managing calls via the ACD phone system. Investigate, probe and redirect technical problems to Sales Applications and/or Engineering. Perform other duties as assigned.

Skills:

Customer service, Emails, customer support, call center, data entry, microsoft office, logistics, ERP, SAP, purchase orders, manufacturing, order processing, order entry, CRM

Top Skills Details:

Customer service,Emails,customer support,call center,data entry,microsoft office,logistics,ERP,SAP,purchase orders,manufacturing

Additional Skills & Qualifications:

Bachelor's Degree and a minimum of 3 years experience in the manufacturing industry preferred. The equivalent combimation of education and experience in other industrieswill be considered. Proficient in ERP system such as SAP, internet software, spreadsheet software, and word processing software. Proficient in Microsoft Office. Demonstrate a high level of integrity, professionalism, and exhibit a high level of motivation and initiative to meet deadlines. Strong Time Management and effective communication skills. Excellent communication and interpersonal skills. Able to work and adapt to fast-paced and changing work environment.

Experience Level:

Entry Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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