Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role

We at Atlas Copco believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.
That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

Mission/Purpose of the Job

Lead and support the customer experience related to both equipment and parts sales. Enter new equipment and parts orders, manage the overall customer experience from quotation to fulfillment. Build a Team environment.

Management (20%)

• Perform management responsibilities as required for customer service.
• Prepare and report regular KPI to general manager as required.
• Departmental Team building.
• Ensure work is being distributing evenly throughout the department.

What you can expect from us?

Attractive Benefit Package:

• Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
• Health insurance/ Dental insurance/ Vision insurance
• Paid time off
• Life & Disability insurance
• Salary based on knowledge, skills, and experience.

What we expect of you?

Skills / Knowledge / Experience

Degree Level – 4-year college degree preferred or equivalent experience.

• Minimum of 5 years relevant customer service management and Inside sales

Knowledge Areas:

• Experience in dealing with a fast pace and complex working environment, coordinating and showing flexibility to change plans constantly and think ahead
• Experience in working in a technical or support environment
• Good analytical and planning skills
• Knowledge of SAP
• Experience with Syteline

Critical Skills:

• Cope with pressure and maintain a positive working attitude
• Excellent planning capabilities, thinking ahead and trying to always improve
• Great empathy and internal/ external customer focus and commitment
• Good business understanding and cost consciousness
• Clear and effective verbal and written communication
• Be approachable and open& confident in interaction with others
• Build up a network

Other Requirements:

• Excellent verbal and written English required
• Must be comfortable receiving and making outbound phone calls.
• Proficiency in Microsoft Office, including Word and Excel.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.