APPLY NOW: TEXT CSRNC TO 910.400.1922

Benefits Offered Include: Medical, Voluntary Dental & Vision, 401(k), Paid Time Off, Paid Holidays, Tuition Reimbursement, Life Insurance and more!

Both Fortune 100 companies and regional manufacturers rely on We Pack Logistics’ reimagined 3PL solutions to deliver their unique products to the market. Part of the Harrison, Walker & Harper (HWH) family of companies and with almost 30 years of third party logistics experience, We Pack has developed flexible, technology-driven systems that provide highly efficient, client-friendly services. Our best in class Warehouse Management System provides exceptional inventory control and product traceability. And with almost 2.5 million square feet of space and mobile systems, We Pack can quickly take responsibility for any aspect of your supply chain in our facilities or in yours.

We Pack is seeking a Customer Service Representative to join our Maxton team!

Job Summary: Coordinates the flow of product into and out of our We Pack facilities.

Essential Job Duties and Responsibilities:

• Communicates with customers to determine schedule of incoming and outgoing product.

• Schedules carrier appointments for shipping and receiving.

• Inspects inbound carrier paperwork (including seal information) to ensure all load information is correct and product is being delivered to the correct facility.

• Prepares and signs paperwork ensuring paperwork, load and carrier information agree with customer instructions and food safety and quality requirements.

• Seals or observes sealing of all outbound loads.

• Prepares necessary receiving paperwork and review forklift operator data entry on receipts for accuracy.

• Updates customer data systems as necessary.

• Communicates status of inbound and outbound loads to customers as directed

• Generates customer invoices for services provided.

• Coordinates with supervisors in directing forklift operator activities

• Directs carrier activity in or near facility.

• Performs physical inventories or cycle counts as required.

• Checks seals on inbound trailers.

• Operates Forklift as needed.

Education and Experience Requirements: Associate’s degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

We Pack is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.