Customer Service - Export Compliance Specialist

Full Time
Cary, NC
Posted
Job description
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.
PRIMARY DUTIES AND RESPONSIBILITIES:
1. Ensures Denied Party Screening is performed on all domestic and international shipments.
2. Conduct second review of regulated shipments or shipments subject US exports controls for export compliance.
3. Use World Courier Quality Management Systems (i.e., Deviation Portal) to identify trends and conduct root cause analysis related export compliance deviation captured in TMS.
4. Reports monthly to Customer Service and Operations managers on World Courier USA compliance performance using key compliance indicator (KPI); identify areas of vulnerability, root causes and preventive action to mitigate vulnerability.
5. Assists with developing and conducting U.S. export compliance awareness training on US Export Regulations (i.e., TSA, EAR, ITAR, OFAC, DEA, US FWS, FTR, etc.).
6. Communicates regulatory changes related to US export controls to US associates.
7. Answers clients’ inquiries related to US Export Regulations and World Courier compliance policies & practices.
8. Audit, compile and send clients AES Filings filed on their behalf by World Courier at a time and format agreed to with clients.
9. Archive and maintain clients’ Power of Attorney “PoA” related to export compliance issued to World Courier Inc.
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Associates or bachelor’s degree in Business or industry experience preferred.
1 years’ experience in export compliance including Denied/Restrict Party Screening, AES/ACE export filing, and US exports laws (EAR, ITAR, OFAC and other US agencies with export controls).
REPORTS DIRECTLY TO:
Supervisor, Customer Service Compliance and Remediation.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
1. Flexible Schedule. May be required to work some weekends.
1. Professionalism. Ability to collaborate effectively with a wide array of people on many different
levels.
2. Excellent written and verbal communication skills.
3. Strong analytical skills.
4. Strong proficiency in common office applications (e.g., MS Word, Excel, PowerPoint, Outlook,
Adobe Acrobat, etc.) and the ability to achieve rapid fluency in business related electronic
applications/platforms (e.g., TMS, CRM etc.).
5. Working knowledge of AES/ACE (Automated Export System/Automated Export Environment).
6. Working knowledge of US Export controls and ability to interpret and apply US export
regulations.
What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Schedule
Full time
Affiliated Companies
Affiliated Companies: World Courier Inc
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

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