Job description

NO EXPERIENCE NEEDED - PAID TRAINING PROVIDED.

$22 per hour plus an additional $2 for any late-night hours worked. Additional perks include:

• Great Benefits: 401(k), student loan tools and resources, health insurance, an Employee Assistance Plan for you and your family, and Paid Time Off.
• Full-time + Overtime: Guaranteed 40 hours per work and opportunities for overtime if interested.
• Grow your career: Opportunities to learn and grow into leadership roles with a majority of our leaders starting as Gaming Associates.
• Make an Impact: Participating in DEI initiatives to volunteering at Knighted sponsored community events.
• Earn pay raises quickly: With pay rate increases based on games learned and additional compensation for night-time differential and overtime.

As a Customer Service Gaming Associate here’s what you’ll do:

• Minimal physical labor required! As Customer Service Gaming Associates, our emphasis is on customer service, mental math skills, and attention to detail.
• Sitting on live card table games, continuously monitoring and ensuring the rules of the games are being followed.
• Working closely with the casino card dealers, you will help keep track and verify payouts to ensure fairness and accuracy of the game, as well as reporting any suspicious activity accordingly.
• Provide customer service by working well with casino staff to maintain a positive and professional gaming atmosphere for guests and coworkers alike.

Qualifications & Requirements include:

• Ability to pass a background check for state licensure (we pay for licensing).
• Physical ability to sit or stand for upwards of 3 to 4 hours at a time.
• Ability to see and regularly talk and hear. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision and depth perception.
• Ability to mentally solve addition, subtraction and multiplication problems.
• Must be able to meet Knighted’s attendance and dress code standards.

Once your application has been submitted, please expect to receive a phone call from a recruiter to speak further about the Customer Service Gaming Associate position.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekend availability

Application Question(s):

• In order to work in a casino, you must be at least 21 years of age or older. Do you meet this requirement?

Work Location: One location

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