• FULL-TIME; REMOTE WORK OPPORTUNITY!

As a Customer Sales Representative for Threshold Brands, your home location will not matter but your understanding of your role and responsibilities will! Threshold Brands is a private equity sponsored franchisor with over 500 franchise locations generating sales in excess of $200 million annually. All of our brands provide services for the homeowner.

We operate the company on a virtual, nation-wide basis - this position is fully remote!

Customer Sales Representatives are responsible for signing new customers up for both recurring and one time appointments for clients by using tested methods of quoting, selling, and following-up with potential customers.

NO COLD CALLING!

This position will entail fielding inbound and/or outbound phone and web inquiries about a variety of home services offered directly through the multiple brands in our brand family.

PURPOSE AND RESPONSIBILITIES

• Respond to inbound phone and web inquiries in a courteous and professional manner via the phone and email communications
• Accurately and precisely obtain/enter potential customer accounts information
• Acting as an intermediary between potential customers and franchisees in the initial to the final stage of the sales process
• Maintain a given close percentage ratio

PROFESSIONAL QUALIFICATIONS

• 1-2 years of previous sales and/or customer service experience
• Previous phone experience preferred
• High School or equivalent
• Excellent written and verbal communication skills
• Ability to multitask (talking, typing, with attention to detail)
• Ability to problem solve
• Strong computer skills with strength in typing speed (40+ wpm)

HOURLY PAY

$12.50/hr + Supplemental Pay

• Monthly bonus pay for sales commissions
• Get paid weekly! Paid via weekly pay schedule

SCHEDULE (EST)

• Day shift
• Monday to Friday
  • Call Center Hours 8:00 AM - 7:00 PM
  • Weekend availability

CONTACT SOLUTIONS CENTER - HOURS OF OPERATION (EST)

Monday through Friday 8:00 AM - 10:00 PM

Saturday 9:00 AM - 7:00 PM

Sunday 10:30 AM - 6:00 PM

WORKING AT THRESHOLD BRANDS

Are you looking for an exciting opportunity to work at a company that genuinely cares about its employees, franchisees, and customers? A company that believes in work-life balance, that it is okay to have fun on the job, and that invests in its employees by providing challenging opportunities and tools to deliver excellence? If these beliefs ring true to you, we invite you to read on.

What do we do? We help entrepreneurs achieve their lifelong dream of success through business ownership. As a multi-brand franchisor, we plan to deliver multiple home services through individually owned and operated franchisees throughout the United States and Canada. We help our brands deliver superior customer service by providing a high touch National Contact Center, cutting-edge technology, fun and upbeat marketing and business coaching that adds real value.

In a nutshell, our vision is to be a franchisee-friendly company, empowering entrepreneurs to deliver exceptional services to their communities.

COMPANY CULTURE

Who are we? We are a collection of entrepreneurs, out-of-the-box thinkers, hospitality minded innovators. We thrive in a fast-paced, high-energy environment and we are steadfastly committed to adding value to everything we do. Our flagship company, MaidPro, has been listed as a Forbes Top 10 franchise and the Boston Business Journal has previously ranked MaidPro one of Boston’s Best Places to Work every year for over a decade; we plan to keep that momentum going across Threshold Brands.

Who do we want on our team? We look for people who are natural learners, passionate about their careers and love to help businesses grow.

Why work here? We provide a fun place to work where people are nice, learning is continuous, individuality is respected, and your cutting-edge ideas are welcomed. At the same time, we’re straight shooters. We support each other but we also challenge each other. Working here is not for the walking dead or retired-on-duty. You will be challenged every day, but it will be the best job you ever had!

BENEFITS:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home